Overall Ratings & Reviews Swissôtel Jakarta PIK Avenue

Best location and near mall

our room is being cleaned eventhough the clean up service light was off

Nice stay at Swissotel PIK. And maybe next trip this will be my choice.

I like that it's connected to a mall nearby with super easy access

everything is great in terms of services, cleanliness, room ambience, food taste and varieties are almost perfect. Mall access and lots of food nearby. only 30 minutes from airport, will be back again . Thank you

Excellent service! My wife and I stayed one night at Swissôtel Jakarta PIK Avenue to celebrate our anniversary. Initially, there was a small problem with the room, but it was handled very well by the hotel team. We even got an upgrade to a room with a beautiful view of the bay and pool, complete with flower decorations, cake, and a very memorable congratulatory message. Many thanks to all the staff and management of the Hotel. Our special moment was made even more special by your service. Highly recommended!

nice, clean, close to everywhere, free parking

The room is clean and comfortable.

The room is clean and comfortable.

very pleasant, friendly service

wonderful hotel with wonderful staffs but some of them might need another training sessions especially for restaurant staffs. It's all about true from the heart services.

Wonderful hotel and stayed. All staffs with full smile

1. The bedroom is quite large (5 star standard) 2. The bathroom is clean. 3. The cleanliness of the carpet should be improved. Because when entering the room I was sneezing and it was a bit dusty. 4. During breakfast (9.15) many dishes were finished but not refilled ... not usually a 5 star hotel like this. Overall good

Very friendly and the location near the mall makes it easy to travel.

Good accommodation and close to malls and other fun facilities.

This hotel is really good. Just a little bit expensive. But it is worth the comfort provided.

The hotel staff is friendly. The hotel room is well designed but the hallway to the room is a bit dark. 👍.

Strategic hotel in PIK area

Amazing experience staying here.

The check in process was quick and the staff explained all information. This hotel is less than a minute walk to pik avenue Mall where there numerous restaurants and shops. The room was spacious enough to put some luggage and still be able to move. I have stayed here previously and the service from all staff is friendly and respectful and they go out of their way to help you.