6.6
Pleasant
From 25 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

6.2

Meal

6.2

Location

7.6

Service and Facilites

6.1

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Traveler Reviews Apatel Silkwood Residence Alam Sutera

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Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
In short, this apartment is the best, access to anywhere is very easy.
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Erwin
icon-Leisure
Leisure
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5.0
/10
Reviewed 6 week(s) ago
In my entire life, this hotel is the worst hotel with a price of 420k no drinking water smelly room no hot water broken TV no breakfast the 2-day deposit refund has been asked every minute
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1 people find it helpful
h***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Yes, there are no problems whatsoever... it's safe
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2 people find it helpful
s***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 28 week(s) ago
The room really needs an upgrade, it really looks old. The hot water doesn't work, there are small cockroaches, and there is no bed.
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p***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 38 week(s) ago
The place is ok, unfortunately there is no hot water.
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donna e.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 100 week(s) ago
Its smelly from the first time step in the room, old and not comfortable, I don't know if all the room are like tat but the one I stay is not recommendable.
5 people find it helpful
Indrawaty T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 107 week(s) ago
The bathroom wasn't clean, lots of ants. The closet lid is also broken. The condition of the bathroom is not clean, please reconsider.
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2 people find it helpful
Lilyana C.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 109 week(s) ago
We arrived at the place at 1.55, we were asked to wait until 17.00 before the key was delivered, then when we entered the toilet, the roof leaked right above the toilet, so if we sat down, the water droplets would surely hit our bodies. Then the hot water doesn't work at all. But actually the room is comfortable and the place is ok, it just needs repairs in the bathroom and hot water and timely delivery of the key. Apart from that so far so good. Oh yeah there's no wifi either
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4 people find it helpful
Syeika
icon-origin-TRAVELOKA
5.5
/10
Reviewed 113 week(s) ago
Dapat kuncinya lebih dari waktu yang dijanjikan, padahal saya butuh segera untuk istirahat dari perjalanan panjang. Plafon kamar mandi bocor jadi kalo lagi buang air ketetesan air kotor dari lantai atas. Gak dapet minum, saat ditanyakan ke admin ga ada respon. Telpon ke admin ga pernah di angkat. Handuk buluk. Buru-buru pindah setelah istirahat dirasa cukup, ga betah. Sayangnya ga saya foto buktinya.
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2 people find it helpful
Athalia C.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 120 week(s) ago
1. Actual rooms are different from app photos. 2. No wifi. 3. No mineral water compliments at all. 4. The mattress is directly on the floor (no cot at all) 5. The shower in the bathroom is a bit broken. 6. Lots of ants and had bugs and a few bugs from day one
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2 people find it helpful
Erika C.
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9.7
/10
Reviewed 132 week(s) ago
Clean and comfortable place for refreshing. The view is also okay and the service is also okay and really recommend it, especially the price is also worth it hihi.
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4 people find it helpful
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Johan
icon-origin-TRAVELOKA
5.1
/10
Reviewed 194 week(s) ago
The rooms are very dirty and not worth selling as bedrooms.
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3 people find it helpful
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