Overall Ratings & Reviews The Slate Hotel Downtown, Sonder by Marriott Bonvoy

Loved the technology first approach, simplify - location. Best shampoo and coffee make!

Location was definitely excellent. Close to everything being in the Entertainment district of DT Toronto. Short walk from union station, close to the ball park and transit, etc. The area is probably for the younger crowd - noisy every evening with bars and night clubs just below you and with trucks and coming and going at all hours of the night. We are in our mid-50s and not in the "scene" anymore - Lol... Ask of a room in the back of the building or a higher floor may help with noise. Had problems with the mobile key working and not working, but I think they had some of their staff working the front area during the day.

Great location. Clean and comfortable accommodations. The high, deep tub made it challenging to get in and out of the shower. Not suitable for individuals with mobility problems. Otherwise, a nice stay overall.

Keypad did not work, no staff on premises, no microwave, no counter space in the bathroom and ridiculously large heavy glass bathroom door.

Our door wouldn’t shut properly. Shower floor. Was very slippery

Cost and location

Comfortable and modern except therewas no plug near a mirror to do my hair

This was a pleasure trip and I wanted to be near the Arena's. 100% perfect location! Clean, easy to access, affordable and a less than 15 min walk to HHOF, Scotia Arena and the Roger Center. If you like Pizza, Grand Assembly is right across the street. Well worth it!

Overall, I had a comfortable stay. Generally well-maintained, although the bathroom could have used a thorough clean (lots of little hairs in the bathtub).

All good except the confusing “white box” at entry that was not white and I could not find it in the rain at night because it was black! Very stressful when it’s raining and I got in after midnight. Took an extra 30 minutes before someone came to my rescue. Thnx

Didn’t offer any solutions to the problems we faced during our reservation

Nice hotel with good accommodation even tho there is no in-person staff. Worst part is that the walls are thin and you can hear every noise from the city to the neighboring room. They provide earplugs but I cant sleep with those in.

I’ve stayed at sonders in Brooklyn NY and did not like my stay at all but loved my stay at this location very clean and comfortable all the amenities that I needed were included! Great location as well a walk away from food, shopping, transportation and groceries. Only thing is the floor to ceiling windows on the first floor should have curtains/blinds but other than that I really enjoyed my stay. Would book this place again

It was really convenient to have coded entry. The area felt safe and had lots going on. The room was small though and I found it odd that the entire bathroom was just frosted glass. Would be okay if it was a single or a couple staying but probably not ideal for friends. Had a slight issue with the tub on the last morning but I used the app chat function and they were very friendly and responsive.

Good quality for the price point, ideal location. Key card on the phone often took multiple tries before it worked, and toilet pressure was next to nothing. Other than that, good spot! Will likely stay again,

Simply ! Clean & Near Everything

There was no hot water in our room, after coming back at 10:30 pm when all we wanted to do was shower and go to bed, we waited over an hour for someone to come after being told 20 minutes. I was given different directions and confirmations than what was actually provided, no one on site.

Great, centrally located property. A few small glitches, including no garbage pail or hairdryer in the room. Then a big glitch, overhead flooding in the bathroom requiring I changed rooms 😱 however everything was handled quickly and seamlessly by the gracious staff.

Very modern and updated

The access information was not given to me by Expedia. I had to call Sonder from outside the door of the hotel and spend 15 trying to get access while in the freezing cold.