bed sheets, pillow cases and bed covers look faded

All the staff, food, location, and view were excellent. The only downside was that the sheets on the bedcover and pillowcases were dull, meaning they weren't white anymore, making them look unclean. Please have the dull sheets, bedcover, and pillowcases replaced with new, clean ones. Thank you.

Amazing experience, suggest making the TV into smart TV options.

suitable for business, also suitable for family events,

Clean room with complete facilities, quiet and peaceful.

The hotel staff is friendly and the restaurant + food is delicious

The staff is friendly, welcoming and cooperative at customer requests.

The room is clean, the service is good, the food is delicious... Recommended

Nice hotel and friendly staff. Strategic location and I’ll stay in this hotel with my son and daughter

The hotel staff is very friendly, the hotel is also nice and comfortable, the food is delicious! Top, thank you!

Nice, clean and recommended hotel

Train sound bonus others is perfect... Friendly all staff and quickly respond, well done... Mövenpick

Comfortable and affordable in its class

Good value. Suggestion to upgrade breakfast quality, the quantity / choices was okay.

a very suitable hotel for the elderly & disabled👍🏻👍🏻👍🏻 all the staff at the hotel are very friendly & very helpful. the room is spacious, comfortable to get in and out of the wheelchair. thank you movenpick surabaya city✨

Very good, can check in before 14.00 WIB. The hotel room is clean, comfortable. The room facilities are very good, close to various locations such as the East Java Expo. The swimming pool is open from 06.00 to 22.00 WIB. Next time, hopefully I will stay here again.

The location is strategic, the room is very clean and comfortable for a family.

It was great to stay here. Keep the good service!

Very recommended if you have a trip to Surabaya.

Very nice ambience. The check-in and check-out processes were all spot on. Very smooth. Thank you.