Deka Hotel Surabaya HR Muhammad

Explore Deka Hotel Surabaya HR Muhammad
8.4
Very Good
From 4,656 reviews
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Cleanliness

8.5

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Deka Hotel Surabaya HR Muhammad

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Customer reviews
Afnan R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Overall, everything is okay, especially the customer service is very friendly, and the security in the parking area is also very good and friendly.
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Accommodation's Reply
10 Feb 2026
Dear Mr. Afnan R., Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive such positive feedback and believe it will motivate all our staff to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and hoping you will enjoy our newest rooms. Sincerely, The Management Team, Hotel Deka
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Ika W. A.
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9.7
/10
Reviewed 2 week(s) ago
Okay. For West Surabaya, it's okay.
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Accommodation's Reply
10 Feb 2026
Dear Mr./Ms. Ikawa, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive your positive feedback and we are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Deka and that you will enjoy our various room types. Sincerely, The Management Team, Hotel Deka
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location and staff are quite friendly
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and that you will enjoy our latest and diverse range of room types. Sincerely, The Management Team, Hotel Deka
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
okay, it's just really weird that the bathroom is a bit separate from the toilet, so it's just weird. Why not make it all one?
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, Thank you for your compliments regarding your stay at Hotel Deka. Please be informed that we have new, more spacious rooms with a different design from the room you previously booked. We hope to provide you with improved amenities to enhance our service, and we would be delighted to show you these new rooms during your next stay. We look forward to welcoming you again on your next visit to Hotel Deka. Sincerely, The Management Team, Hotel Deka
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Margareta
icon-Staycation
Staycation
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9.1
/10
Reviewed 3 week(s) ago
It's pocket-friendly but there's no swimming pool
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Accommodation's Reply
10 Feb 2026
Dear Margareta, Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback and we are confident that this will motivate our entire team to continue improving our services. We hope to welcome you again on your next visit to Hotel Dega and that you will enjoy our various room types. Sincerely, The Management Team, Hotel Dega
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Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Perfect location, ambiance, beds all worth it!
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and that you will enjoy our latest and diverse range of room types. Sincerely, The Management Team, Hotel Deka
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The executive king room was very comfortable. It was located on the top floor, 18th. The lobby is on the 6th floor. It was a bit of a hassle loading and unloading luggage because the parking lot is separate, located behind the building. But it's okay for a budget hotel. 👍
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and that you will enjoy our latest and diverse range of room types. Sincerely, The Management Team, Hotel Deka
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Wisnu m.
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Leisure
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9.1
/10
Reviewed 6 week(s) ago
Staff friendliness, room cleanliness is good
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Accommodation's Reply
09 Jan 2026
Dear Mr. Wisnu M., Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback and we are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Deka and that you will enjoy our various room types. Sincerely, Budi Setiawan, General Manager
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N***a
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Leisure
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9.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff, delicious food, pocket-friendly prices and strategic location
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and inviting you to enjoy our latest and diverse range of room types. Sincerely, Budi Setiawan, General Manager
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F***a
icon-Business
Business
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the rooms are minimalist and there is Netflix.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and inviting you to enjoy our latest and diverse range of room types. Sincerely, Budhi Setiawan, General Manager
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Vemmy V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff at check-in were friendly. The lobby and rooms were clean. The rooms were fragrant and odorless. The sheets and towels were clean. The location was very strategic.
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Accommodation's Reply
09 Jan 2026
Dear Ms. Wemmy Vee, Thank you for your positive review of your stay at Hotel Deka. Please be informed that we have new, more spacious rooms with a different design from the room you previously booked. We hope to provide improved amenities and enhance our service. We would be happy to show you the new rooms during your next stay. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further service improvements. We look forward to welcoming you again on your next visit to Hotel Deka. Sincerely, Budi Setiawan, General Manager
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M***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
This is the first time I've stayed at a hotel and the glasses haven't been replaced, and the tea I've already drunk hasn't been refilled, and I haven't been given new toothbrushes or soap. Either their initiative is really lacking, or their standards are simply stingy.
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Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We apologize for any inconvenience you may have experienced. We have forwarded this information to the relevant department for improvement. We value every review to ensure all guests have a pleasant experience. Thank you again for your review, and we hope to improve your stay in the future. Sincerely, Budhi Setiawan, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
just a suggestion, maybe you could provide a swimming pool
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Accommodation's Reply
23 Dec 2025
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and inviting you to enjoy our latest and diverse range of room types. Sincerely, Budhi Setiawan, General Manager
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A Malik I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
nice, and the room can be used for family or bringing children because there are bunk beds, although it is narrow for praying....
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Mr./Ms. A Malik I, Thank you for your positive review of your stay at Hotel Deka. Please be informed that we now have new, more spacious rooms with a different design from the room you previously booked. We hope to provide you with improved amenities and services. We would be delighted to have you see these new rooms during your next stay. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvements to our services. We look forward to welcoming you again on your next visit to Hotel Deka. Sincerely, Budhi Setiawan, General Manager
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Fajar D. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Comfortable & relaxing for family, unfortunately parking the car under the tree makes the tree sap stick to the car.
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Accommodation's Reply
23 Dec 2025
Dear Mr. Fajr, Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback from you and are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Dega and that you will enjoy our various room types. Sincerely, Budhi Setiawan, General Manager
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L***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Strategic location, enough room to stay overnight
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Hotel Deka. We are delighted to receive positive feedback and are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and inviting you to enjoy our latest and diverse range of room types. Sincerely, Budhi Setiawan, General Manager
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w***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel staff are all friendly, the rooms are better than before.
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Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your thoughts about your stay at Hotel Deca. We are delighted to receive your positive feedback and we are sure it will serve as a driving force for our entire team to continually improve our services. We look forward to seeing you again on your next visit to Hotel Deca and enjoying our newest room options. Best regards, Budi Setiawan, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff are friendly and always clean every day without being asked.
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Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your thoughts about your stay at Hotel Deca. We appreciate your positive feedback and we are sure it will serve as a driving force for our team to continually improve our services. We look forward to welcoming you back to Hotel Deca for your next stay and to enjoy our newest room options. Best regards, Budi Setiawan, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
A comfortable hotel to support activities around the hotel area.
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Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your thoughts about your stay at Hotel Deca. We appreciate your positive feedback and we are sure it will serve as a driving force for our team to continually improve our services. We look forward to welcoming you back to Hotel Deca for your next stay and to enjoy our newest room options. Best regards, Budi Setiawan, General Manager
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Nice experience. Clean room & appreciate it
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Accommodation's Reply
05 Dec 2025
Dear valued guest, Thank you for taking the time to give a review about your experience staying at our Deka hotel. For your information, we have a new room type that is more spacious with a different design from the room you booked previously in the hope of providing the best facilities for our guests. We are glad that you have enjoyed your visit. We will share this good review with our staff as motivation to continue improving our services. We hope to see you again on your next visit to Deka hotel. Warm Regards, Budi Setiawan General Manager
Number of reviews per page
20
40

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