6.6
Pleasant
From 37 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.2

Meal

6.2

Location

6.4

Service and Facilites

6.1

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Traveler Reviews OYO 2978 Karanggoso Indah Hotel

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40
Customer reviews
Eka
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8.5
/10
Reviewed 216 week(s) ago
Bangunan baru, lumayan bersih, dekat dengan pasir putih, minus ada tambahan biaya... overall oke lah.
2 people find it helpful
Agus S. H.
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6.3
/10
Reviewed 217 week(s) ago
Masih harus nambah lagi bayar tunai 100rb di resepsionis dg berbagai alasan, mau tidak mau hrs nambah krn kalau tidak jd booking hangus akibat tidak bisa refund.
4 people find it helpful
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JUNAIDI
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6.0
/10
Reviewed 219 week(s) ago
rates do not match the application, we have to add more fees
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1 people find it helpful
Accommodation's Reply
13 Apr 2021
Hi Junaidi! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Annisa!
Gurita S.
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4.8
/10
Reviewed 221 week(s) ago
There is an additional charge that is billed .... disappointed
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1 people find it helpful
Accommodation's Reply
24 Mar 2021
We're sorry to have you disappointed, Gurita! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Bayu!
Yusuf Yusuf
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6.0
/10
Reviewed 223 week(s) ago
There is no sharia statement, but it is based on sharia. Not suitable for unmarried couples.
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Accommodation's Reply
11 Mar 2021
Sorry for the unpleasant experience you had with us, Yusuf Yusuf. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Fajar!
Didik P.
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5.5
/10
Reviewed 232 week(s) ago
I ordered 2 rooms, when I checked in I was asked for an additional Rp. 100 thousand per room, the receptionist said the reason was the price listed in the application was wrong, the price should have gone up, I said it was not my business, I already paid according to what was stated in the application why suddenly the price was increased and the price increase was charged to the customer when the transaction was made? The receptionist didn't want to know, I had to pay an additional 100 thousand per room, finally I asked to be connected to management, after I got angry at the management, I didn't ask for 100 thousand per room .. Sorry .. Next time I don't want to order this hotel again. Bad .. And ask online agents to curb hotel partners like this because this disturbs customer comfort. Nb: after I browsed and read reviews on google about the Karanggongso Indah hotel, it turned out that the problem was the same, many customers when checking in were asked for additional money saying the price was wrong. That's their mode. Fix this hotel black list.
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10 people find it helpful
Rosita Rahayu
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6.0
/10
Reviewed 235 week(s) ago
The lights go out, the toilet is hard to flush, plus money when you arrive at the hotel, not according to the price of the Traveloka Site.
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Dyah A. K.
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6.1
/10
Reviewed 236 week(s) ago
It turns out that at this point we have to add money according to the price here, because the management said the price on the Traveloka Site has not been upgraded, the hotel is clean but lacks equipment, TV cannot, noisy outside sound too.
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2 people find it helpful
Zahrotul F.
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8.5
/10
Reviewed 247 week(s) ago
I ordered a deluxe twin ... at that price the facilities are really good, the staff is really friendly if you go there again, you will definitely be there again 👍
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3 people find it helpful
Nurhidayat N.
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6.0
/10
Reviewed 249 week(s) ago
The room is quite spacious, but there are different facilities from what is stated in the ad. The advertisement informs that the room with a price of 85 thousand is air conditioned, in fact there is only a fan with the bathroom outside. The receptionist offered us to use AC, plus 100,000. Instead of making a fuss even though I was very tired. Alright. I added 100 thousand per room. The toilet is quite spacious but and but the shower is clogged up a lot. The floor drainer also doesn't flow smoothly, without a sink, the spray is torn on the left (so you have to pull it with your right hand). TV channel can only be one. Single extra bed size costs 100 thousand. Top.
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Rerry T.
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8.5
/10
Reviewed 251 week(s) ago
Clean, recommended, want to come here again.
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Mirza G. M.
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4.8
/10
Reviewed 251 week(s) ago
Rooms do not match what is offered in the application, use a fan, the bathroom is outside, very disappointed.
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1 people find it helpful
Kurniawan A.
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8.5
/10
Reviewed 253 week(s) ago
Overall good, only if you can give a mat in front of the toilet so the floor doesn't get wet.
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Gunawan
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8.5
/10
Reviewed 254 week(s) ago
The place is comfortable and fits in the pocket.
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ramadhan
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8.5
/10
Reviewed 256 week(s) ago
New building, clean, facilities are also good.
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