9.3
Exceptional
From 80 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.0

Location

9.0

Service and Facilites

9.5

People often mention about De An Hotel
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Staff Friendliness (9)
Bedroom (6)
Room Space (5)
Bathroom (5)
Hotel Area (5)
Distance to City Center (4)
Ambiance (4)
Soundproof (4)
Surroundings (3)
Family Friendly (3)
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Traveler Reviews De An Hotel

Number of reviews per page
20
40
Customer reviews
Sky a.
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9.7
/10
Reviewed 5 week(s) ago
The staff is very enthusiastic and friendly. Thank you very much.
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Le Thi M. H.
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9.3
/10
Reviewed 7 week(s) ago
Enthusiastic support regardless of any problem. Breakfast at the hotel is not too diverse but it is delicious. However, the soundproofing on the first floor is not good even though it is near many common living areas outside. When someone comes to check in early in the morning and is noisy, they are not intervened and reminded promptly. Overall, the most memorable experience is with the staff here, the room space is beautiful and airy. Will definitely recommend to friends and family.
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1 people find it helpful
V***o
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel is a bit far from the old town, but quiet, suitable for those who like to rest and relax. The rooms are clean, spacious, and airy. There is a large swimming pool, breakfast is not diverse but delicious.
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T***H
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Staycation
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9.7
/10
Reviewed 7 week(s) ago
Clean and beautiful room, friendly and enthusiastic staff, highly appreciate the security guard who always takes care of the guests wholeheartedly, the food is not to my taste, probably because I'm from the North, but it's okay because I'm quite easy going when it comes to food. I like staying here. When I come to Hoi An, I will continue to book a room at the hotel.
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Nguyen T. P.
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8.8
/10
Reviewed 9 week(s) ago
The room is clean and ok, but the bathroom is a bit small and the soundproofing is extremely poor so it's not suitable for new couples. You can hear every sound from outside when going to the bathroom.
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Accommodation's Reply
25 Jul 2025
Hi, De An is very happy that your family chose De An in Hoi An. Your room type is Superior so the bathroom is a bit small. Hope to welcome you back, De An has deluxe and suite types which are more spacious. Regards, De An
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D***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very nice, friendly staff, super cute room
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2 people find it helpful
Tan n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 15 week(s) ago
The front of the hotel is currently fenced off so you have to go through the back door (up the stairs) and the road in front of the hotel is a riverside road so there are bad, small sections, 2 cars passing very difficult, limited parking, anyone going by car should ask for parking in advance. The location is near the old town, about 1.5km, near many amenities so it is quite convenient, the swimming pool is just enough, the depth is reasonable for families with children and very clean. Friendly staff, breakfast has few dishes and is very basic, the water dishes are just okay. The room is clean, separate toilet and bathroom. In short, with the price of about 700-800 and breakfast included, there is nothing more to ask for.
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5 people find it helpful
L***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel is clean and lovely, the staff is enthusiastic, the security guard is wonderful, attentive, enthusiastic and also takes beautiful photos for the guests! Next time I come to Hoi An, I will come back 💞
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3 people find it helpful
N***c
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel is simply and beautifully decorated, comfortable space, friendly and enthusiastic staff, free bicycle rental service, close to the center. The room is clean and spacious. Highly recommend everyone to stay when traveling to Hoi An. Next time I will continue to stay at De An
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1 people find it helpful
Hoàng Đ.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The security guard and the staff are very enthusiastic🥰
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Nguyen T. N. A.
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10.0
/10
Reviewed 20 week(s) ago
The service at De An is extremely pleasant, the rooms are clean, have a balcony so they are very airy, and are cleaned and changed every day. The staff always smiles when meeting guests, enthusiastic and warm. I really enjoyed my experience at De An.
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2 people find it helpful
Accommodation's Reply
25 Jul 2025
Hi, De An is very happy to receive your 10d rating. See you soon at De An. De An.
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N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The hotel space is airy and clean The staff is very friendly and attentive The swimming pool is clean, no smell of disinfectant The hotel entrance is a bit small but still enough for a car to enter
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M***u
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Leisure
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9.1
/10
Reviewed 22 week(s) ago
Clean hotel, nice rooms. The road to the hotel is a bit bumpy. Nice staff. However, there is one thing that is not satisfactory: the soundproofing is a bit poor.
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Le thi c. p.
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Staycation
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9.7
/10
Reviewed 27 week(s) ago
Clean room, comfortable facilities, enthusiastic and friendly staff, very cute 💓
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3 people find it helpful
Accommodation's Reply
01 Apr 2025
Hi, It's great to receive a good review from you. De An thanks you very much and see you again. De An Team.
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CAO T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The room is clean, airy, has a balcony and is extremely quiet. The manager and security guard here are very enthusiastic in guiding and helping me carry my suitcase. Thank you Dean for helping me have a wonderful healing experience. See you again soon.
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3 people find it helpful
Accommodation's Reply
01 Apr 2025
Hi. De An is very happy that you had a great experience at De An. We look forward to seeing you again. De An Team.
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NguyenKimHong
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10.0
/10
Reviewed 28 week(s) ago
Friendly staff, super cute and enthusiastic security guard Airy and clean accommodation
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Hello Ms. Hong, It's great to receive 10 points feedback from you. Good reviews will motivate all De An staff to provide better service. See you in the future. De An Team.
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Ngo T. P. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The staff and security guard are extremely cute. The room is clean, the hotel has bicycles to ride around Hoi An, very nice.
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3 people find it helpful
Accommodation's Reply
10 Mar 2025
Hi Sister, De An is very happy to receive good feedback from your experience. See you soon at De An. Regards, De An Team
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N***n
icon-Staycation
Staycation
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9.7
/10
Reviewed 32 week(s) ago
The staff are very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
26 Feb 2025
Hi Sister, De An is very happy to receive high ratings for your experience at De An. The ratings are a joy and motivation for the entire De An team to do better. See you soon, Sister. Regards, De An.
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Maria A.
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9.7
/10
Reviewed 33 week(s) ago
Clean - beautiful - enthusiastic staff - super satisfied
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1 people find it helpful
Accommodation's Reply
26 Feb 2025
Hi Sister, Thank you for choosing De An to experience Hoi An. De An looks forward to seeing you again soon, Chi Ah. Regards, De An.
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The staff are very friendly and helpful.
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2 people find it helpful
Number of reviews per page
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40