My sambo booked via their website and was confirmed booking around 6pm, however when we arrived, no one was there! We keep calling, email, text for 1 hour, no answer! We were waiting in vain! Then after an hour waiting outside someone called and said they were out of staff as to why they were not able to see the booking. They could have not make their rooms available on their website same with other hotels in the area if they cannot accomodate! It ruin the vibes after being exhausted after work and was hoping to relax but ended up looking for a place to sleep till 11pm. How fun an experience is that!
If you book in this hotel in month May, make a confirmation call ahead to avoid the same experience we had.