Overall Ratings & Reviews Smart Suites on the Hill

The room was very nice. It was well designed, well furnished and well stocked. The bed was comfortable and nice linens. The public areas such as stairwells and hallways were dirty and needed daily cleaning.

Liked room rented was clean. Dislike hallway leading up to room was dirty. Also great shower pressure

Excellent customer service. Administration is top notch. Considerate, friendly, helpful and knowledgeable. The room was great, but having caring people managing the property makes all the difference. Great people. And great people make life great.

The worst place to stay! There was mud all over the kitchen area. We had to use a garbage can to fill up the toilet to be able to flush it. There was a smoke detector that beeped all night and the bed was hard as a rock. Plus no clean linens for the pull out bed, the lady at the desk was great though and found us some sheets that didn't fit but we made it work. We will never stay here again.

Its a calme place to stay. The services is good.

there appeared to be some longer staying residents.

Very dated property. Staff was pleasant enough. Coffee was available 24/7. Nice location- close to everything but also quiet.

This place houses transitional living/long term etc. The property is poorly cleaned, poorly maintained. smells and is dirty. I would NEVER stay there again.

The hallway and room smelled!

We were able to check in early which meant the world to us since we traveled from 5 am. The front desk was very friendly and helpful. The jetted tub was a GREAT surprise and thrilled us. I would highly recommend this location.

4floor shower pressure excellent. Clean room. Didn’t like laundry room. Not so clean. Hallway carpet needs some cleaning. Front desk staff is very helpful.

The room was not what I paid for. I keft and did not even stay overnight. I booked another room at the Doubletree fir less money than at Smart suites. The place was disgusting and i felt it was a homeless shelter. The room did not apoear anything as described in the photos online. I even got an upgraded room,which was horrible, broken chairs outside the window, holes in cabinet doors, filty. This is what i noticed in only 2 minutes of being in the room. I left and would never return.

This is a long trem SRO. It was clean and the staff nice, but the halls smelled of food

Great place.

There is not enough parking

My weekend with my daughter was a fairly good one. Would have been nice to have a complimentary breakfast included with my stay other than that no complaints .

Ok for a quick stay in a pinch. Room was clean. Downsides - a lot of extended stay guests. Felt more like a run down apartment complex. Lot of unpleasant smells throughout the hallways. Especially cigarette/smoking throughout hotel. No food on site. No pool.

The only thing was the trash under the sink had not been changed out and had old banana peels in it.

Huge room, jetted tub, excellent TV and internet. Full kitchen facility was great. Mattress was old, a bit lumpy, but OK. Hallways smelled a bit funky, but room was fine. I would stay here again.

Amazing 10/10 will again