It's a beautiful hotel with a large pool The sorrounding areas are amazing.

The property is really nice. The only thing is that when we just arrived there was no electricity and water, but it was a municipal issue, and the hotel stuff solved the issue by finding another room with air conditioning and water. I will go back. Beautiful place.

It’s at the end of a dirt road. The website mentioned that it has a restaurant but it’s closed, the pool deck is rotting and it’s difficult to get a taxi as the taxi company does not answer the phone. We did love the pool and the rooms but we killed a huge spider in my parents room, it looked that it was a baby tarantula. It was in the bathroom towels. I would definitely stay there again as I don’t mind walking in the heat from the main road to the hotel. One thing to considered that being a small town restaurants and some stores close at 5pm.

Great location on the lake...clean,comfortable rooms...loved the swimming pool ,terrace with great sunst views.The hotel has great potential but lacks staff to help with luggage.There is no hot water( we were there three times in one month and there was no hot water).If there are not enough guests,the restaurant is closed.We will return for the location in Coba and the staff in particular Sully and Christian!

Fantastic hotel if you are looking to relax. The staff was amazing in every way. We enjoyed our time so much that we are planning a trip back soon. We consider the staff friends, and we are so thankful that they made our stay there so enjoyable. Mayan ruins nearby and the gardens of this hotel are beautiful.

Good experience, room smelled of ammonia or mold somewhat. I would stay again!

Amazing peacful stay at thelake, walk into Coba!

El primer inconveniente fue al llegar a mi habitación y la misma no estaba preparada, luego me asignan otra en un segundo piso en donde para llegar a ella había que caminar bastante. Al mismo tiempo no se vio empleado alguno para asistirte con las maletas. De camino a la habitación vi almohadas, vasos, platos sucios en el pasillo. La almohada la recogieron luego de quejarme pero los platos y vasos sucios aun estaban en el mismo lugar al siguiente día. Me dejaron menos de la mitad del papel higiénico en la habitación y tres hojas en la caja de papel facial. No tenían agua caliente y no señal de TV. La cocina del hotel cerrada ya que no contaban con un sustituto (a) luego de ausentarse la cocinera(o). A eso del medio día las cervezas en la barra, ya se habían terminado.

A gorgeous oasis and some much needed rest was had at this hotel. The staff were lovely, the bed comfy and the view spectacular. Highly recommend for some R&R with ruins and cenotes very close by.

We wanted to visit the Coba ruins nearby . It is very close , about 2-3 mins drive . Thera re really nice authentic restaurants around .

Amazing hospitality! Pristine pool! The frogs singing their symphony at night is incredible. The sunset was beautiful and the stars, absolutely spectacular. Will definitely be going back!

The hotel is old but fabulous! Huge room, great pool and a funky little town with nice ruins nearby. The only problem was the restaurant. Very limited breakfast and not much else, however a short walk will take you to a few tasty spots.

Stunning spot on the lake. Small crocodiles about.

They generously moved our prepaid reservation by a day when we couldn't make the original day. Great service and a really nice setting

Would not stay here again

Beautiful place in the midlle of nature. Totally recommended

Avoid this hotel. The hotel had no hot water and they did not tell us at check in. The wc had no toilet cover. We were given a coffee maker with no filter. The restaurant never worked. We were told breakfast started at 7:30 and then planned our day around it. At 7:30 everything was dark. They told us there was yet another emergency. The day we left (to another hotel, being desperate of the disaster service) after being told hot water would come back in the early afternoon but did not. We explain why but they did not care, and told us hot water was back. We checked but it was again false.

We arrived amid unseasonal flooding and the hotel had only emergency electricity and no running water! The staff worked really hard to keep things running smoothly for the guests. Lovely pool and patio overlooking the lagoon, super clean rooms. We were the first visitors to the ruins the next morning - convenient location.

The staff are amazing! Some of the nicest people I encountered. Lovely location with easy access to town. Ruins on property! Will return

It was great from check in to check out. The room was super comfortable. The hotel was absolutely beautiful. Wish we could have stayed longer!!