Overall Ratings & Reviews Original Sokos Hotel Kupittaa

Great stay, very comfortable!

Great attention to detail in the rooms. Tasty breakfast.

Stay was comfortable enough but not extraordinary.Breakfast spread was good

The worse hotel ever: horrible decoration, hearing the neighboring room’s occupants using the toilet or the shower. Bad lighting overall but especially in the bathroom

Be careful staying at the weekend! There were so many guests on Saturday that the breakfast line snaked out of the door. A half-hour wait just to get a coffee and croissant was not worth it. I spoke to the reception desk later in the day to say I missed out on breakfast and they did not care. I asked whether it would happen again on Sunday and they said “probably”. Not helpful and no other option provided. Poor service.

Amazing service. Great staff. Clean and comfortable

English language seems as a surprise to everyone - and the front dest 'speed of service' is questionable as well. Saying it the rooms are spacious and comfy (just the black floor at bathroom may be hiding 'hairy surprises' as for the housekeeping impossible to see - yet for you in the shower pretty noticeable). Overall it was OK- not sure I will be returning though.

Easy access from train station

Very friendly stuff, superb breakfast, large parking. All great.

This is an unusual hotel. It feels somewhat like a university dormitory. Cheap fittings and fixtures in the rooms and gaudy colour scheme. The restaurant and cafe are nice but the staff are not trained to a sufficient level. They’re slow to respond, forgetful and not knowledgeable about the menu. The cleaners neither know nor care about customer service - one vacuumed around our table and wrapped an electrical cord around my foot. Another cleaned with headphones on, oblivious to requests from people. Unless you’re in town to go to the hospital it’s not the place to be and yet it’s not awful either.

Clean modern comfortable near all the attractions easy access to the train

location, staff

Well designed, simplistically furnished. Industrial room fittings, clean, comfortable, great sized TV and ipad in room. City centre within walking distance, public transport closely available. Simple check in. Staff helpful. Only downside is extra cost for parking, otherwise a great stay.

Ideal hotel for a business stay. Parking is directly under the hotel. Reasonable dinner menu available and a decent hot & cold buffet breakfast selection. Clean, modern hotel with a cosy feel to it.

On arrival by car, I went in into reception and the English speaking front desk were very helpful and directed me to the underground dedicated parking with lift directly to the hotel reception. I had an early start with breakfast and the hotel offered to prepare a take away breakfast which they put together in the morning with me present. Very helpful. Rooms modern with everything you need including iron and ironing board in the room. Would certainly recommend and will stay again next time I’m in the area.

Great stay w Family in a new hotel

This is a beautiful property with underground parking That is directly connected to the reception . Room was gorgeous ,beautifully decorated and Hi Tech . Loved it . Breakfast was pick up and ordered night before Because of Covid restrictions . In my opinion breakfast could have been better . Also They seemed to have problems with their system so We Had to prove couple of times That We have paid for the room . Upon returning Home They E - mailed and asked for the proof of parking ticket . That was also nit Organized . They need to work on That

Really nice place to Stay. Good location. Easy to get around and do several sports.

It Esa pretty quiet despite the highway nearby.

We stayed two nights in December 2021. We had a nice visit. Hotel is relatively new so everything was clean. Breakfast was good. Best part was that it is next to the train station. We took a train from Helsinki airport to Kupittaa station, did not even need to go outside in order to get to the hotel. Very convenient, will use the hotel in the future when visiting Turku next time.