Overall Ratings & Reviews Grand Cosmopolitan Hotel

Would stay here again in a heartbeat. Such friendly and helpful staff. Thank you for a memorable stay. Look forward to coming back. Priya x

Absolutely blown away by my stay at the Grand Cosmopolitan Hotel in Dubai — honestly, it’s one of the best hotels I’ve ever stayed in, anywhere in the world. From the moment I walked in, the level of care, attention to detail, and genuine warmth from the staff made me feel completely at home. Every single team member was friendly, welcoming, and professional — but special thanks to Alexandra, Nastasia, Daria, and the incredible management team for going above and beyond. You can tell there’s a strong culture of pride and hospitality here, and it shows in everything they do. The cleanliness of the hotel is unmatched — seriously, it’s the cleanest hotel I’ve seen. The team clearly takes a huge amount of pride in keeping every corner spotless and looking fantastic. And the breakfast? Absolutely brilliant — fresh, delicious, and with a great selection to suit every taste. Location-wise, it couldn’t be better — you’re just 15 minutes from everywhere that matters in Dubai, whether it’s the beach, downtown, or the malls. Honestly, I wouldn’t stay anywhere else in Dubai now. The Grand Cosmopolitan has set the bar sky-high — if you’re looking for a hotel where you’ll be genuinely looked after, this is the one.

A modern, family friendly hotel. Staff were great, Michael took time to chat at breakfast and made us all feel welcome.

The attentiveness and customer service skills of all staff, the large quiet rooms and comfortable beds were beautiful. Daily room service, rooftop pool and free transfers. Plus close to the station- everything was exceptional.

Great experience

Great staff, amazing environment

Fantastic staff, great environment

Very clean. Big rooms. Lovely property. Very nice staff.

Excellent location and services

The people were wonderful. Breakfast was great. The cleanliness was perfect. Everyone was attentive to our needs and very helpful.

This hotel was amazing in a great neighborhood. Not too far from places. Great staff clean and great breakfast. Many places nearby like spa, hair salon, henna and food spots.

Absolutely, wonderful , beautiful staff, amazing , courteous, loving , staff ♥️ Rooms are remarkable 🙏

Enjoyed very much

Excellent service, all staff were great. Room was clean, spacious and had great features. Would definitely stay here again.

Another great stay at this hotel, I’m glad to report the high standards of the hotel and staff are still present. This is still one of the best hotels in Dubai we’ve stayed in. Please keep up the great work and I’m looking forward to my next stay here.

This hotel is new (like so many hotels in Dubai) and functioned well. It was, however, without soul. Sterile. Mediocre design, unattractive lighting and no atmosphere. And the staff were soulless and transactional. In four days, no one used my name once. Not at check-in, not when bringing my baggage to the room, or during check-out. And you know you are staying in a 3-star hotel when profit margins dictate that they call someone to check the minibar before you leave, because they don't trust you. Clean, functional, works in a transactional way, but totally uninspiring and forgettable.

Very clean and beautiful hotel. Everything is close by. The Hotel staff all gave great customer service. Breakfast was absolutely amazing with wide variety to choose from . Everything was delicious . It was my cousin’s birthday during our stay . That evening we came to see her room beautifully decorated with a cake and balloons . Would definitely stay here again . Rooms are spacious , roof top pool. Highly recommend .

Our family trip to grand Cosmopolitan was great. The help form the staff, the ambience, the cleanliness of the rooms and the general location was perfect. We went around with absolute ease. The food was delicious and the pool was very relaxing.

Great property with lovely rooms, nice and quiet.

Classy hotel, fantastic staff. Breakfast was excellent as was the other food we tried. Good location for Mall of the Emirates, JBR, Wild Wadi and more