Surface Inn Brooklyn

Explore Surface Inn Brooklyn
6.2
Pleasant
From 187 reviews
Cleanliness

6.2

Room Comfort

6.8

Service and Facilites

6.6

Traveler Reviews Surface Inn Brooklyn

Number of reviews per page
20
40
Top reviews
Georgia
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

I drove 4 hrs to the hotel for them to cancel my reservations with out calling to ask if i was comming and when i arrived he wanted me to sleep in my car and check in next day at 3 pm
Megan
2.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Horrible
Verified traveler
8.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

They can do a little better than what it is, people running in and out, and they were noisy as hell, the ice machine was broken, you had to pick out your own ice,, but the place and rooms were cleaned. That’s about all.
Nadia
icon-Leisure
Leisure
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

There was no showerhead in the bathroom!!!!!! And the water in the shower didn't get hot!!!! In December I had to take a cool shower with water just spitting at me from the wall. Very disappointed,then was told no room available to switch. Other than that the room was super clean, smelled good bed and sheets comfortable. I would go back but will check room 1st before accepting it.
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Verified traveler
4.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

No hot water available for shower in the morning . Called front desk. Was told it may or may not be available later in the day.
ANITRA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

It was cozy, quiet
Juan
icon-Business
Business
6.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

For me it was convinient.
Nicolas
6.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

It’s fine. Room had no soap and they were a little weird about my name because I’m trans. Other than that it’s ok
Kara
2.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Horrible stay Booking mixed up messed up several times by hotel staff they joke and laughed like it was funny they accidentally gave me a refund then took it back the next take the make up for there mistake no microwave or breakfast Worst place I’ve ever stayed for 3 days reservation online doesn’t even matter to these people at all they giving me a head ache and anxiety I felt mistreated, profiled and unlawful wrong. They even swiped my card so many time until they loved my card I could use it. Worst customer service me and my gf ever had
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Maged
6.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

There is nothing unique. And there is no closet in room.
Emil
icon-Business
Business
4.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The place is ok but there is no privacy you can hear what is next door and the room has no closet No cups, plates or forks And the area is really bad area (not safe )
Ayana
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

It was a good place just no microwave
MURAT
icon-Leisure
Leisure
2.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Although it was shown as available on orbitz, the guy at the fromt desk was incredibly rude and did not let me check in. He told me my reservation was for another day (completely wrong) and then told me that there is no vacancy. There was two other customers who booked through other apps abd were told the same thing. It was 3 AM in the morning at a sketchy neighborhood
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Christel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Smoky smell in 1st room in a non smoking hotel, icemaker didn't work, unfriendly staff!
kenneth
2.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Roaches in room and a smell
Amr
icon-Business
Business
8.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The hotel was ok it’s good for staying overnight for very good price
Jason
2.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Roaches.
Glencer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

the hotel is in good condition, clean, they attend you at any time, the only thing is that the surrounding area is a bit dark
Norshan
8.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

It served it purpose, nothing to complain about.
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Price was good
Number of reviews per page
20
40