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Traveloka (6)

Other sources (13)

8.9

Very Good

From 6 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.6

Meal

10.0

Location

8.6

Service and Facilites

8.3

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Traveler Reviews Sapa Passion Hotel And Spa

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Customer reviews

N***n

10.0

/10

Reviewed 3 week(s) ago

friendly staff, enthusiastic, comfortable accommodation

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Accommodation's Reply

13 Jun 2025

Dear Valued Guest, Thank you for taking the time to share your feelings about Sapa Passion Hotel & Spa! We are delighted to know that you were satisfied with the friendliness and enthusiasm of our staff as well as the facilities at the hotel. We hope to welcome you back soon in the upcoming holidays! Best regards, Sapa Passion Hotel & Spa

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W***l

10.0

/10

Reviewed 39 week(s) ago

Very accommodating friendly receptionist, very happy.

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Accommodation's Reply

02 Oct 2024

Dear my guest, Thank you kindly for posing such beautiful comments following your stay at Sapa Passion Hotel & Spa. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon! Best Regard Neil (Mr.) Sapa Passion Hotel and Spa

Minh D.

10.0

/10

Reviewed 53 week(s) ago

This is a 4-star hotel but when booking, the hotel's star details are not displayed. The hotel is new, big, clean and has an outdoor swimming pool. Convenient location, right in the center so easy to go to the night market, stone church and Sapa restaurants, hotel staff are enthusiastic and friendly and always smiling, delicious breakfast. Will come back and recommend to relatives when going to Sapa

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Accommodation's Reply

30 Jun 2024

Dear Mr. Minh Duy, Thank you Mr. Duy for leaving such wonderful comments after your stay at Sapa Passion Hotel & Spa. It's great to know that our dedicated and well-trained staff has gone above and beyond to meet our guests' needs. Our hotel is happy to know that Mr. Duy liked our hospitality, comfort and cleanliness. Your comments are a real reward for our enthusiastic and passionate associates. I will be happy to pass on your compliments to the entire team. I very much hope we will soon have the honor of welcoming you back to Sapa again. Best regards Hotel team

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Thanh Oanh Nguyen

8.7

/10

Reviewed 140 week(s) ago

The hotel room is nice, clean, vew tp, near the convenient market. Good breakfast The follow-up service is not good, Matsa is not responsible, Driving the pass with one hand, because of the water

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1 people find it helpful

Accommodation's Reply

16 Nov 2022

First of all, Sapa Passion Hotel & Spa would like to thank you for trusting and choosing the hotel for your stay. The hotel would like to thank you for your comments on Spa services to have a basis to improve the service better and better. As for driving the pass with one hand: It's actually an external service ordered by guests, not belonging to and not provided by the hotel, so I hope you don't lose sympathy with the hotel next door because of that. em. We look forward to seeing you again in future bookings! Wishing you health, peace and happiness!

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