Overall Ratings & Reviews OYO 3252 Lansano Residence Syariah

Not in accordance with the initial rate in the application, we are asked for additional room fees, if possible it should be in accordance with the application, so that it is both pleasant and pleasant, to avoid fraud.

Hotel staff is friendly but price does not match the app

After arriving at the location, the price did not match the app. Asked to add money for the stay.

The distance is close to the city, comfortable.

The room is not soundproof so it is disturbed to sleep. The price is 5 times more expensive than in the app because it has not been updated. The room is very small.

The price does not match the application, the place does not match the photo, there are additional costs outside the application payment and the deposit is very large even though the deposit is returned. Very Bad!

The price in the application and in the actual place should match so that customers are not disappointed.

When checking in, they asked for an additional fee of 5 times the amount, with the reason that the price in the application had not been updated. Very disappointing.

The rate on the application is not correct, when checking in there is an additional price of IDR 370,000

Sorry to have to review like this, initially booked room 202 but when we checked in it turned out there were a lot of cockroaches, then asked to move to the next room and the AC couldn't be turned on, the floor was also leaking. Even sleeping using a fan. There was no price reduction and the reason was that they had already made a report to the boss. Customer comfort should be prioritized.

The price in the application does not match the original price

This hotel has very bad serving to customer. Very ego receptionist and low hospitality to guests. I don't recommend you to stay here. Also, this hotel so many hidden charges and payment, however you paid already the hotel. The recpetionist ask me to pay another charges, room charges, and very slow services. I bring my babies and I got so bad experiences in this hotel.

The price in the app and the original is different, when they arrive they ask for additional multiples, the room is very dirty, dusty, lots of cockroaches, the bathroom smells like a drain. The staff is also disgusting, unfriendly, snappy, snaps, laughs at customers! Please change it!

Please terminate the cooperation. The price is different between the application and the hotel. It is very different in the application 53 thousand when you arrive at the reception it costs 150 thousand. Liar

I don't even stay here because the price from the hotel is more expensive than from the apps and I couldn't get refund.

It turned out that the price in the application was not correct because it had not been updated by the center.

The price in the application does not match the real price. Requested additional payment when checking in. Hope it will be better.

Disappointed. The price was written on the app and the TF was already there, but the room was not available at that price. When I arrived, I was asked to double the fee.

Ketika sampe hotel malah minta biaya lagi sebesar 200rb semalam, benar menipu customer kalo seperti ini.

Staf hotel sangat menjijikkan dan sampai d sana harga berubah jangan pernah boking hotel ini sangat buruk dan sampai d sana kami d tolak.