ND
Ngo D. H. N.
9.0
/10
Reviewed 55 week(s) ago
The most valuable thing is the view, the beach and the service. The staff are all so friendly and lovely.
The interior is boring, all made from cheap materials so it's not nice. The floor is rickety, every step makes a creaking sound that's quite annoying. There's a space outside to chill, but when it rains, the sofa doesn't get splashed with water, but water seeps through the roof tiles and leaks straight onto the chair.
The food isn't very diverse but it's delicious. The food and seafood are fresh every day.
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Accommodation's Reply
26 Jun 2025
Dear Ngo D. H. N.,
First of all, we would like to thank you for taking the time to share your experience at Zannier Bai San Ho. Your feedback is always the motivation for us to constantly improve and perfect our services.
We are very happy to know that you appreciate the natural landscape, the beach, the quality of the cuisine and especially the friendliness and dedication of the staff - something we are always proud of and strive to preserve every day.
Regarding the interior and materials in the resort, we would like to share more: all items are designed and built in a rustic, minimalist style, using local natural materials such as wood, bamboo, coconut leaves... to show respect for the environment and preserve the cultural identity of Vietnam. This style may not really suit your taste, and we are sorry if that affects your overall experience at the resort.
We would also like to take note of your feedback on the floor structure and outdoor areas for further review and appropriate improvement, especially during the rainy season.
Once again, thank you for choosing Zannier Hotels Bai San Ho. We look forward to welcoming you back in the future to provide you with a more complete vacation.
Thank you and see you again,
Ly and family Zannier Bai San Ho
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