Overall Ratings & Reviews Venice Krabi Villa Resort

The hotel was amazing. Probsbly the best hotel I have stayed in across Asia. 60m pool is unreal. Everything is so clean and tidy, with immaculate gardens. It is so peaceful and quiet, day and night. Staff are happy to chauffeur you around in golf buggies. The rooms and balconies/decking outside look over the lake. The breakfast and restaurants for lunch/dinner are also incredible. Just consider that they do not serve alcohol, so stock up in the local 7/11 if necessary. The hotel offer free transport into the local town, Ao Nang, and also a free taxi/boat service to Railay Beach once a day.

This is a really special hotel. Immersed in the mangroves, with beautifully designed wooden villas it feels like true Thai luxury at an affordable price. I worried initially because it wasn’t near the beach but this didn’t matter at all. The pool is great and it’s great to be among all the wildlife of the mangroves. Would definitely recommend Venice Villas.

Incredible stay at this beautiful, quiet eco resort. The customer service was outstanding from everyone but in particular Slind, who hosts the evening dinner at the hotel restaurant and the lunch service at the near by Na Mi Chay Cafe. Nothing was too much to ask from Slind and he was always one step ahead in addressing needs and wants from customers. All of this with a big smile and positive attitude. He was lovely to speak to and makes a huge difference to the experience of staying at Venice Krabi.

Stunning hotel, enjoyed every minute of our honeymoon here.

Exceeded our expectations. The staff were beyond lovely and couldn’t be more helpful if they tried. Location was perfect for us - slightly set back but not far from local streets, shops, food and coffee. Everyone we encountered was lovely. Kayaking on the mangroves was beautiful - we wish we could stay longer to do and see more. Utterly peaceful and so clean. Could not recommend enough. We can’t wait to come back! *HINT* pay the extra for the jacuzzi bath villa. SO worth it!

Beautiful and peaceful resort

I have mixed feelings about this hotel. The location is stunning, offering a tranquil retreat surrounded by nature. Our room was well-appointed with all necessary amenities, and the private deck overlooking the lagoon was a highlight. One aspect I was unaware of before arrival is that the hotel does not sell alcohol. However, guests are permitted to bring their own and consume it in the restaurant without any corkage fees. The dining experience was inconsistent. Over my three-night stay, I chose to dine at the on-site restaurant each evening. While the food was good and reasonably priced, the service varied. On two nights, the service was excellent, but on the second night, it was chaotic. The staff seemed disorganized, and despite multiple complaints, our meal took an hour and a half to arrive—and was incorrect when it finally did. The hotel is somewhat isolated, with the nearest supermarket a 15- to 20-minute walk away. However, they offer two complimentary excursions: a boat trip to Railay Beach and an evening van transfer to Ao Nang, both of which require advance booking. Additionally, Grab taxis are available via the app for transportation. Overall, this property is ideal for those seeking peace, quiet, and a nature-filled escape. However, guests should be prepared for its remote location and occasional service inconsistencies.

The resort was extremely peaceful but they lack enough pool beds and it is far from the main Ao Nang beach area. They claim to have free shuttles but its 2x a day and they can only fit 8 people. It is often booked and you end up taking your own transportation. The staff at the resort does not book or help with transportation to and from the hotel. They tell you to book your own grab. Please note that the resort is completely unresponsive and uncontactable prior to arriving. I tried to call and email the resort about changing my booking and no one replied. I then reached out to hotels.com who tried 5-6 times to call AND email and Krabi Venice never responded. When I arrived and asked about it they said their contact area was separate and could not speak to why there was no contact/response. Overall I cannot recommend a place that is unavailable to cancel or modify bookings. If you have any issue after booking or during your stay they will not help.

Flot og nydeligt resort, som lever op til billederne. Gratis shuttle til byen er ikke en mulighed for der reklameres med, da bussen altid er fyldt op.

A unique experience, great amenities inside a cute hut on stilts. Great service and a beautiful long pool. Had a nice time lapping but plenty of room for other people. Nice gym as well. Will definitely recommend and come back to.

This property is aesthetically beautiful! The rooms are large and so calm and relaxing! Loved the quiet of Au Nam beach reataurants. I didn't find the staff super helpful. We stayed in othet places for 30/night and they were the most friendly and supportive! The front desk seemed to just assume everyone knew what was going on. Sent me on a wild goose chase restaurant to restaurant looking for food ehen nothing was open and I wondered why they didnt know that or share with me when I was asking them about restaurants and getting food. The rooms are huge and also beautiful, but SO hot. Would take me over an hour to cool mine off from 32 celsius after a day out. I think part of the provlem is there was a big gap at the top and bottom of thr door, which also allowed bugs in from the standinf water. I got the most bites in this location. Glad I stayed to experience it. I probably would find somewhere else for the money next time.

Very good experience. Probably the best food I’ve had in Thailand. Very very good and fresh breakfast. Staff was a bit slow during check in and daily cleaning was very late.

We had an amazing stay at this lovely hotel! It is so authentic and unique! Loved it!

From the moment we arrived, among the lush foliage, and warm, friendly staff, I knew we had made an excellent choice. The grounds are so tranquil, though you can hear the wildlife at night. Settled among a reflective water canal you can find a picturesque spot about every 10 feet. About a 12 minute drive from Ao Nang beach. Grab (rideshare) Tuk-Tuk, shuttle or taxis make it easy to get anywhere.

Expérience incroyable, hôtel resort totalement unique. Le dépaysement dans le dépaysement, un marais totalement isolé de tout qui nous plonge dans une ambiance reposante. Le restaurant est un plaisir pour les yeux et le ventre. Il y a de tout et si le choix est difficile l’hôtel vous guide avec des recommandations sur son menu. La piscine est spacieuse et très calme parfaite pour se reposer et se rafraîchir. Il y’a aussi un service gratuit pour l’aller retour à Railey Beach. Toute ces belles choses sont impossibles sans le personnel exceptionnel de Venice. Le meilleur choix possible si vous souhaitez venir à Krabi.

It’s a fantastic place to stay. I do a crazy amount of travel all around the world, this has to be one of my favourite places to stay. The pool is huge, the rooms are great and the staff are always happy.

It was really really great. An amazing escape from all the noise and traffic from the town of Krabi. I was very happy I stayed here. The pool is just huge. The staff were just fantastic.. I'll go back next chance I get

A bit far away from aonang beach. Hard to catch the taxi from hotel to main road Anyway i recommend this hotel if you want to stay far from busy

Not Recommended: rooms surrounded by stagnant and very dirty water. All the rooms are built on stilts, they are over water bungalows. We have seen the photos and thought it could be very nice. However, the water is stagnant and very dirty, we were in the hotel during the low tide. There is no maintenance around the rooms, all dried flowers and plants, at least the rooms next to ours looked abandoned. Even the wood of our was falling apart. I am talking about the external part. The room inside was nice but the material used for the sinks is of bad quality and therefore the sinks look very dirty, same as the shower: the high part is not clean probably because the maids need a ladder to do it. The swimming pool is very nice and very long. However, due to the strange design of the hotel (water all over) we needed a shuttle to go from our room (which was located next to the reception) to the swimming pool, as there was no bridge built from our room to the swimming pool area. The service at the reception is slow and there was no personnel to assist you with the luggage. The reception staff was reluctant to assist you with taxis, etc No proper space in the room for the suitcases, you had to keep them on the floor. The only positive thing of this hotel is the food, breakfast and dinner, good quality and tasty. Suggestion: do not allow the cats to be in the dinning room.

Beautiful place but service could be better