The resort itself is beautiful, with stunning views and well-maintained surroundings. However, there were a few disappointments during our stay. Despite being advertised as heated, the indoor pool was not warm at all, and the outdoor pools were also too cold to use — which was a real letdown, especially considering the resort’s “Ultra” package description. It was also unclear what made this an Ultra All-Inclusive experience compared to a regular all-inclusive stay. We were surprised to find that certain alcoholic drinks still required additional payment, which didn’t align with what was advertised. Overall, while the setting and scenery were lovely, the amenities and clarity around the “Ultra” inclusions did not meet expectations.

After reading some other reviews we were concerned about our holiday. However anything we had read was completely unfounded. We had a fabulous stay here and would highly recommend. The staff are friendly and helpful and reception were extremely on the ball when we did have a small issue and it was rectified immediately. The whole place appeared spotless and our room was maintained with no complaints whatsoever. The food and drinks were in abundance with lots of choice. If we were to hopefully provide constructive critisicm we would maybe suggest to update towels and bathrobes - whilst perfectly adequate they are well used and becoming a little too worn out just to maintain the “look” of the hotel. Also maybe open up a little more outdoor seating for the restaurants and whilst we ate outside all the time which was our choice and was great, it did look a little crowded inside, or maybe swop Alfredo and al a carte restaurant over ? The animation team seems to be busy but we did not participate - our choice. The sunbeds were plentiful and the leather sofas made great chill out seating - fantastic idea. Would highly recommend this hotel for a relaxing stay away

Very tired hotel that they have literally just started to improve. Lack of cutlery, glasses, plates etc, have to relay your own table most nights, if you are not there at opening time. Swim up pool rooms are 40cm paddling pools and filthy. Bars have constant long queues and regularly run out of products. Bar staff substitute things e.g no white rum so use vodka and cocktails often taste similar for this reason. 95% of drinks are local and very poor quality. Bedroom cleaning often missed completely, but left as a dangerous skating rink, when they do do it, with patio doors left open after a serious accident. Drinks supplies (both mini bar and coffee) rarely replaced and towels missed. Entertainment virtually non existent during the day despite long listings displayed, very mediocre at night. Sometimes childish even. Poor labelling of food, occasionally even incorrect. Would not stay here again.

Fantastic hotel. Very nice staff. Food great.

Incredible stay! Beautiful hotel. We especially liked the Moroccan á la carte dinner and both of the buffets! The beach is beautiful and the waves are so fun, would have been even better if we knew how to surf. The lovely man who served us Moroccan mint tea every morning made our stay always with a welcoming smile and amazing customer service! Thank you so much.

We had a great stay at the resort, the rooms were clean and comfortable. The entertainment and animation team were fantastic and staff were attentive. The only thing that ruined our stay was the food poisoning on the last two days!

L’hôtel était vraiment immense et très spacieux. Même s’il était complet, il ne donnait pas cette impression, car il restait beaucoup de place. Sara à l’accueil était très gentille et serviable.La nourriture était délicieuse, et le service impeccable. Un merci tout particulier à Salah et Mohamed au bar, qui ont été particulièrement aimables avec nous. Le restaurant marocain, quant à lui, était tout simplement exceptionnel.

This hotel is beautiful. My husband and I have just spent two weeks at this hotel. It is spotlesslessly clean, and the staff are wonderful - engaging, polite and happy to do anything for you. The hotel is perfectly situated near the beach so there is a constant coastal breeze which helps to take the edge off the heat. There are 3 restaurants - 1 a la carte specialising in Moroccan food, an Italian and International buffet style. There is plenty of food to suit all tastes but it what was really pleasing was it never felt over full and food is replenished constantly. Lots of fish and seafood, including sushi and oysters too ! The spa facilities were lovely and the back massage and reflexology treatments were bliss. There are plenty of sunbeds and sofas, several pools and jacuzzi's so definitely no over crowding. The lobby bakery is lovely for a mid morning coffee and cake stop. Our only criticism is this hotel is billed as ultra all inclusive but international drinks came with an additional price tag - although we were offered a 10% discount ! Given the money spent on the booking, we wouldn't expect to pay anything more. Also, the need for plastic wristbands ??? Again, not expected of an ultra all inclusive hotel. Would we return - absolutely !

I booked two rooms for our family holiday. One deluxe garden view and one swim up pool room with Ocean view. Unfortunately, we had issues with the rooms from the first day. The swim up pool is not a pool where you can swim. It is 40 cm if that and you can only cool your feet in it. Therefore the price difference is unjustified and the advertising of this room is deceiving to the public and needs to be amended. Rooms need updating and air conditioning does not always work. We had to call someone out to fix it three times for my son room and once for our room. Cleanliness is not great and should be improved. Although the cleaner for our room was super helpful and tried her best to make it please for our stay. The hotel overall is quite dirty, including the toilets in the main reception area, restaurants tables and floors outside of restaurants. Food is good but not always consistent. Some meals options are better than others. The Moroccan restaurant is great but you are limited to once a week only. The Italian restaurant is not Italian, I should know as I am Italian. The pools areas are good but again cleanliness and service needs improving. Towels also could be nicer. There is no private access to the beach which for me personally is a real let down. Be mindful of excursions as they are not through the hotel and there is no insurance! We met guests who got injured with quad bikes and the hotel was not taking any responsibility. You have to pay cash so there is no evidence.

We returned to Pickalbatros White Beach after a peaceful stay last year, drawn again by promises of “true serenity and privacy” and the chance to “unwind in our array of pools.” Sadly, this time was very different—same resort, much louder setting. Mornings are calm and enjoyable. But by mid-afternoon, the volume rises to 75–80 decibels (yes, I measured), with high-energy music, booming announcements, and poolside activities. In the evening, after a brief lull, sound levels reach up to 100 dB and continue until midnight. Even in our room, with the doors closed, the bass was hard to escape. If you're in your 20s or 30s and enjoy cocktails, dancing, and club-style music, you’ll probably love it. But if you’re looking for a quiet escape, it’s a challenge. The rooms, food, and staff remain excellent, and Guest Relations was sympathetic to my concerns early in the two-week stay, but nothing changed. It feels like there’s a gap between the hotel’s branding and what guests actually experience. White Beach is still beautiful, but it needs to decide: is it a tranquil retreat or a party resort?

My second visit here... Super clean! Staff are making sure everyone is happy (they are amazing - all staff). Always helpful. The hotel is 10/10. Different entertainment every single night.

While the staff were very friendly and the grounds well maintained, the hotel seems to be lacking in the extra touches of luxury that would qualify it as five star.

Hotel spotless and very friendly attentive staff. Breakfast could be improved as I enjoy full English but nothing like that available.(not even fried eggs) Evening meals were very varied and the Italian buffet is a very good alternative to the main buffet. Plenty of room around the 6 pools and no shortage of sunbeds although they were very uncomfortable

It was the staff, they were nothing but welcoming and so friendly. The place is Muslim friendly and the entertainment was so fun. The staff from the moment of check in and check out were so amazing and kind! Thank you so much white beach hotel and I hope to return soon. I definitely recommend this place for everyone!!

Honestly would rate this hotel a 2/10 and wouldn’t recommend at all. It’s a 5 star all inclusive and pricey but lacks basic amenities in the room. Housekeeping would randomly walk into the room without knocking. On the first day the cleaner poured a whole bucket of water in the front of the door causing me to slip and hurt myself badly, the management did nothing even though it was a health and safety hazard, just told us to wait and changed our room. The food gave me food poisoning, entertainment was mid. Only good thing was it was close to the beach. Honestly save your money and don’t book this hotel, it’s definitely not 5 star, pushing it at 4.

Love this place. Perfect location, was busy this time but plenty of space for everyone. Thanks especially to Sahel in the restaurant who was an expert at the coffee every morning. Great stuff.

Very good hotel but location is very far out from agadir, hotel is very isolated from everywhere else

This is not a 5-star hotel. While the grounds and the numerous pools are quite decent and could deserve such a rating, the interior is terrible. All the furniture is tasteless, uncomfortable, and looks like it was bought at a flea market. The so-called restaurants resemble a student cafeteria on a campus, and the food is nowhere near 5-star quality — barely reaching 4-star level, and even then, not every day. The alcohol is cheap. The evening entertainment is like something from a kindergarten — boring and unprofessional. If this hotel claimed to be 4 stars and cut the price in half, then fine — it would be acceptable for that price. But forget about calling it 5 stars.

It was great experience I really enjoyed my stay with family I appreciated how alll staff I’d friendly and very welcoming special thanks to housekeeping lady Amina for her care and being so kind

Best experience I had with this resort Just the pillows were not comfortable they might need to renew them other than that there is nothing bad in this resort Room cleaning was 10 star very nice beautiful and quiet resort