Overall Ratings & Reviews Times Premier Lodge

The bathroom had tiles falling off. The shower head had be fastened with a plastic. Even better we had no hot water.

I had Booked a room online but with my arrival they say I haven't book my name isn't there had to sleep at a garage 72058692962996

The reception lady could be more helpful. Customer service ettiquette is required, not tell me that they can't accept my email confirmation unless they receive it on their email and telling me to wait, was rather rude. In contrast the gentleman, who assisted with opening the gates, came to my assistance.

My online booking wasnt found when I originally booked and received an email confirmation. called into venue to confirm and a manual booking was kept on arrival. So we did not benefit from the Hotel mobile online booking. Only one pillow each. Abit uncomfortable. But you can expect anything from a 3 star rating.

My stay was great and all my expectations we met.