Overall Ratings & Reviews Shirley House Self Catering Guest House, 5 min Drive to Cruise Ship Terminals and City Centre

Clean with easy entry. Good communication

It was very clean and convenient with easy acsess to both building and room. The only thing that was a bit hard was the lift of one big suitcase up the stairs. Would definitely recommend.

It is ok

Self service so expected some instructions - couldnt get tv to work. Coffee, tea n sugar provided - no milk. Kettle supplied on shelf - no plug nearby. Low light - difficult to read. However good location, warn and clean - also cheap. :)

Although nothing the owners fault, they party next-door was very loud.I would think this was an infrequent issue. This would not stop me from staying here again

Amenities were average. Getting in was hard. Back door was broken. Limited towels, etc. I would not stay here again!

Check in convenience and responsive staff.

The place had an awful smell throughout the whole house. We stayed ontop and the smell was even worse. It was so cold that night that we slept with the windows open just because the smell was so terrible. There was no way to contact the people in charge to ask if we could stay in a late check out because check out was 10am and we were going on a cruise at 1pm and we didnt know what to do or where to go and we had to leave at 10am.

Not good - its not a hotel.

Clean and tidy. Host was friendly and other guests were friendly as well

This is a very basic stay is nice enough but has tea and coffee facilities with no milk ..shared bathroom and communal areas which were clean but would prefer en suite .

They said that it was sparkling clean but it was motel style. Very bad customer service. Very discomforting. I highly dont recommend.

It was a nice quiet place near the ports for a good night's rest. The owner was very responsive when messaging us and we had a cozy place to stay.

close to port and shopping Used Uber

Small renovated row house in suburbs No air conditioning . Room was way too hot in direct sunlight (June). Double glazed windows kept the road noise out when closed but had to be opened for even minimal ventilation. Property clean and very basic. Some way from cruise terminal and town attractions . Incredibly pricy compared to full service business hotels in town center.

Monica and her staff bent over backwards to accommodate our early arrival. The weather was warm but the fan made the room comfortable

Clean, tidy

Comfortable, all we needed for 1 night before embarking on our Cruise. Close enough to the Cruise Terminal.

Stayed here for 4 nights recently while a family member was in hospital. Walking distance from the hospital about 40 mins and 20 mins to west quay with bus stops outside the property. Was able to check in earlier and out a little bit later free of charge from Monica who was very understanding about my situation. The room was lovely with a private bathroom, clean towels and bedding, teas and coffees available in the room. The only small issue i had was being by the front door and other guests slamming it as they came in. Other than that the place was a great little base for me to stay!

Very reasonably priced. Lovely clean room which was also comfortable. Excellent kitchen facilities available for a self catering stay and use of laundry facilities which I thought was generous.