3.8
Poor
From 937 reviews
Cleanliness

3.8

Room Comfort

4.0

Service and Facilites

4.2

Traveler Reviews Dallas Love Field Inn

Number of reviews per page
20
40
Top reviews
Star
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed at many hotels over the years and this is by far the worst I've ever seen. Stained sheets and a rude staff. I inspected my room to find General filth everywhere and some very concerning stains on the sheets and the mattress cover underneath. When I asked the hotel to give me a set of fresh sheets I was informed that they weren't available. I asked again later that night and the guy told me I'd have to come back in the morning and speak to a manager. Asked for another room he told me the same thing he was incredibly rude and told me yo " go away". They informed me I could not get a refund then I could not get a partial refund. I ended up sleeping in my car in the parking lot of a gym as I did not feel safe sleeping in the room itself. Came back the next morning and the day manager tried to offer me a different room and I said no because I figured they were all horrible. He refused to give me a refund as well. Whatever you need to do to avoid staying here do it.
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Michael
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Feels very unsafe. Locks on doors broken.
Brianna
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Still have yet to receive a refund from this hell hole. Horribly dark and overrun with active drug dealing, prostitution and hidden fees. Turned away a domestic violence survivor and refused to issue refund despite never being able to check in. These people are horrific and so are Dallas Police for letting this stay open. Never again
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Herschel
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bad part of town
Jessica
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Roaches
Sam
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room i stayed in was clean but the sink and tub could be replace. After dark gets little scary outside. But in all i would stay again if price is right.
Kiyontai
icon-Business Family
Business Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff are rude, even the manager. They have issues with the addicts around the property, and carry the same attitude when dealing with respectable customers. Courtesy to those who present themselves in a respectful way doesn't cost you anything!
Barbara
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn't like the fact that we killed several roaches in our room. That truly makes it unsanitary especially if you have children in the room
Antonia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I always have good experiences with this app compared to the other ones 😞 but they have saved me from sleeping in my car
michael
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not safe
Caleb
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Seedy area, but mostly just people trying to do their own thing. Made the mistake of trusting that the AC would do anything against the poor ventilation and heat. Had to put my faith in the one remaining lock of two (It had been ripped out of the door). Cleanliness was disgusting. Cigarette holes and burns everywhere, butts in the sink, toilet paper stuck to the wall with urine, etc.
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Mavis
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I didn’t like anything about this place. And they make you pay a $2 service fee and a $20 deposit of which they mentioned nothing about online when booking. I should’ve checked the reviews online first. Advice: Pay with cash if you can (that is, if you must really stay there). They told me I’ll get my money in 5-10 business days. Hopefully, it shows in my account. I chose non smoking room but I could smell smoke in the room. I thought it was a mistake so I went back to the guy at the service desk if there was a mistake. He says no and took me to another room which was worse so I ended up having to compromise with the first room. There area doesn’t feel safe and the place is dirty. I wouldn’t recommend this place to anyone.
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Verified traveler
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

From how rude the guy that checked me in was to how dirty and gross the room was. They would not refund me so I could go elsewhere. I recommend nobody ever stay at this disgusting place.
Verified traveler
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Honestly , DISGUSTING. The roof was leaking , mold everywhere , crackheads walking outside , & the service is HORRIBLE. The man there is SUPER rude also. I even had a reservation & took me over THIRTY MINUTES to get help.
Joshua
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

N/a
thomas
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Toilet seat was barely hanging on. Shower had a weird floor to it. The TV had a remote that wouldn’t work because the tv was a Roku and remote definitely wasn’t a Roku. Batteries were fine yet wouldn’t change the channel or volume. Had to physically tune the tv on at the tv. No mini fridge. If you only need a bed to sleep—this is the place and that was all I was in need of.
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Lupe
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The description and picture is a lie. The area is so unsafe there are drunks and crackheads walking around the property. When I asked for a refund they told me to call hotels.com and they told me to talk to the hotel. The lady before me did the same and it was a whole back and forth process.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

★☆☆☆☆ Disappointing and Misleading – Don’t Be Fooled by the Photos I had a very negative experience at this hotel. The photos online show clean, modern rooms, but what I found was the complete opposite. The rooms were dirty, with broken mattresses, a strong cigarette smell, and a completely neglected environment. The bathroom was the worst part: • The faucet was broken and leaking • The bathroom lock didn’t work • The toilet was filthy • The bathtub had mold The hotel facilities are extremely old and poorly maintained. Outside, there were homeless people hanging around the stairways, which made me feel very unsafe. The customer service was rude and aggressive, and to top it off, I was charged an extra fee that was not refunded, with no clear explanation. I absolutely do not recommend this hotel. What they show in the photos is completely false. I hope this review helps others avoid a terrible experience.
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Rafael
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location was unsafe. Lots of random and homeless people hanging out in front. When we request to be moved up front, was declined. We where told to move out if not happy.
Verified traveler
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

You couldn't even use the shower because the room was so nasty. The room is nothing like in the pictures or whats described. Worst experience ever. The system won't allow me to upload pictures but I have them.
Number of reviews per page
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