8.1
Very Good
From 27 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.4

Meal

7.3

Location

8.4

Service and Facilites

7.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sen Hotel Phu Quoc

Number of reviews per page
20
40
Customer reviews
Pham D.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 167 week(s) ago
phòng nhỏ vừa giá tiền, mình đặt 492k gần 5 trăm nghìn tuy nhiên nhân viên phục vụ thái độ, kêu cho mượn điều khiển tivi mà bảo ở đây chỉ 1 điều khiển duy nhất của mạng viettel, khách sạn 2 sao chỉ có vậy, nếu muốn phải khách sạn 3 sao, nghe mà hết chịu nổi luôn. Khách sạn thì ở trên dốc cao xa… không quay lại lần nữa luôn.
1 people find it helpful
Nguyen H. L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 176 week(s) ago
The room is okay but the hotel owner is not happy
Translated by Google Icon
See original
3 people find it helpful
Kim V. H.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 176 week(s) ago
Phòng chật bé bí, chủ không thân thiện
Find this review helpful?
Ngo V. D.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 215 week(s) ago
- I booked 3 rooms for my family, when I checked in, I was informed that 1 bathroom was damaged and said that I gave 1 room to the next hotel to stay for 1 night, tomorrow I will call a mechanic to fix it. Even though I checked in very late (9:00 pm), but if the toilet is really damaged, why not notify me in advance? I want to cancel the room and get money back, but the hotel does not allow it because I book through the app. Check-in was late, tired, so I don't want to make it big. - Review of hotel guests: + The room is clean but quite small, the hot water the first day I checked in was not hot enough (probably because it was raining, it used solar energy) + The small window, opening the well, is a bit mysterious. + Small and dirty rooftop jacuzzi, full of moss, probably few people use. + In exchange for every 1 point, I clean the room every day even though I don't call.
Read More
Translated by Google Icon
See original
1 people find it helpful
Phuoc T. L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 217 week(s) ago
Nhân viên không kiểm tra thông tin cập nhật phòng từ app. Phòng cũ hơn so với ảnh. Toilet có mùi hôi
2 people find it helpful
Profile Picture
Duong T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 219 week(s) ago
Khách sạn mới, phòng ốc sạch sẽ, cô chú rất thân thiện. Ngay trung tâm nên tiện đi lại.
Find this review helpful?
Nguyen C. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 231 week(s) ago
Nice and clean motel. In the center, it is very convenient to go to tourist areas. Cheap motorbike rental. The owner considers the guest very enthusiastic.
Translated by Google Icon
See original
4 people find it helpful
Phm K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 234 week(s) ago
- New, nice and clean hotel. - Walking to Cau Palace and Night market is also very close. - There is also a breakfast service and near public beach!
Translated by Google Icon
See original
1 people find it helpful
Mai C. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 238 week(s) ago
clean and comfortable, near the sea, near the night market
Translated by Google Icon
See original
4 people find it helpful
Dinh V. C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 244 week(s) ago
The hotel is newly built so everything is clean and very new. The hotel owner uncle is friendly and enthusiastic. Good location, 5 min walk to night market. Good price.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
20 Oct 2020
Dear Viet Cuong! The hotel is very thankful for your valuable time to evaluate the hotel beside you, I hope to welcome you on the next business trip in Phu Quoc. If you have relatives and friends coming to Phu Quoc, please recommend it to your hotel. Best regards, Phuong Ly (Ms)
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40