Overall Ratings & Reviews The Sun Boutique Hotel Kuta

The service is not very friendly, breakfast is not ready and you have to order it first.. it would be better if it was delivered to the room, so you don't have to wait long.. The poolside cleaners should use a long brush or a wooden mop or even better if the hotel provides a cleaning machine, because I saw the cleaners using a brush and wiping it with a hand towel.. This is a hotel, not a house... And the view made me uncomfortable.. there was even a cleaner who was busy wiping the tables and chairs at the pool while we were eating, even though there was no cleaner at all and there was nothing left to eat, I apologize whatever it was, it made me and my family uncomfortable and impolite as if they were chasing us away.. 🙏🙏 the rest of the room was neat and clean and the hotel was good, it's just a shame about the service 🙏🙏

Nice and comfortable hotel, just need more attention to cleanliness.

AC is not cold enough, staff is helpful, breakfast choices are not varied enough

As an old hotel, it is still relatively comfortable, although there may be some items that should be replaced.

Friendly staff, dirty room, clogged sink, hot water not working when showering.

Exten continued to stay here for almost two months because I was waiting for the house to be built... the staff is friendly, the room is cleaned every day... there are lots of places to sit and relax outside the room... the facilities are complete, there is a hair dryer, refrigerator, and water heater... and what I like the most is that next to the hotel there is a complete supermarket... 🌟🌟🌟🌟🌟

Stayed 3 nights (sheets were not changed, only tidied up) Staff was not very friendly (just so-so)

Comfortable, clean, quiet and fragrant

Highly recommended, the hotel is clean, fragrant and comfortable.

Okay for days, the price is also suitable

The shower water is not strong, I did not get warm/hot water for the shower during my stay. Only got 2 pillows with thin conditions. The room condition is quite clean, but like an old hotel there is no rejuvenation. LCD TV with local channels (not digital), with broadcast images that are not so good. Wifi network is not so smooth in the room. Breakfast service is quite good, by choosing a limited menu provided.

Okay, it's neat, good, the staff is friendly and basically it's okay to stay here and it's really okay because I had the first flight and checked out at 3.30 am and was helped by the staff. It's okay anyway

It's a shame that there are blood stains on the mattress and it looks like the blanket hasn't been washed. The towels also look very old, quite shabby. It would be nice if they were kept clean better.

Checked in last night at 23:00. Greeted by only security that knows nothing about hospitality. Not the best experience. Looks like hotel for those ladies service. There are loads of them. Bed linen has blood stain, no housekeeping to assist.🤮🤮🤮🤮🤮🤮

Comfortable hotel with helpful and friendly staff

Musty beds, lack of cleanliness

The room is really nice, lots of clean glass too.

The hotel was good amazing, close to everywhere very good location

Once and the last will stay here…was not in expected when we open the room we found cockroaches most of facility was broke the white towel is not useable. Need to get new one. We have a troble with the light the staff was not friendly so sad

Clean and quiet room. Staff serve professionally. Thank you