9.2
Exceptional
From 51 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

9.0

Location

8.6

Service and Facilites

9.4

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Traveler Reviews Kobi Onsen Resort Hue, Affiliated by Melia

Number of reviews per page
20
40
Customer reviews
Nha P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Beautiful space. The onsen bath experience is also quite interesting. Breakfast is also delicious but not diverse, especially the desserts are not much while Hue is a paradise of sweets and cakes. Lovely staff, okela service.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Service and experience was great.
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1 people find it helpful
H***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Beautiful resort, great view, many places to take pictures Suitable for those who go on vacation because it is quite far from Hue city center (100k) grab car, experience should rent a motorbike from the time of booking a room for the most convenient experience
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1 people find it helpful
Hân N. S.
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Staycation
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9.7
/10
Reviewed 7 week(s) ago
Staff are enthusiastic, friendly and very honest.
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Cao U. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room is ok but the design is normal, not too outstanding The breakfast is delicious and beautiful The swimming pool is broken so I got a sauna voucher and a discount voucher (but I really need a swimming pool) The onsen bath service is quite interesting and good for health Overall, the resort is beautiful, a bit far from the center but still close to the market and local restaurants. Like!
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4 people find it helpful
bui t. n.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Friendly staff, great space but food quality needs to be improved and the shower room is a bit small.
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1 people find it helpful
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Beautiful and awesome. My family will be back here.
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T***N
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Staycation
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9.7
/10
Reviewed 14 week(s) ago
Beautiful resort, comfortable, a bit far from the center but not too much, breakfast is plentiful and delicious
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Dung
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
This place is very ok, the bed is new and comfortable. The onsen bath area is also large and comfortable. I went during the rainy season so I didn't experience all the services here.
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3 people find it helpful
Tran N.
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Staycation
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9.6
/10
Reviewed 49 week(s) ago
The resort is great except the location is a bit far from the center and lacks additional services to bring guests to the play center
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1 people find it helpful
Le Van
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Mình vừa có kì nghỉ lễ tại Kobi. Phải nói rằng thái độ phục vụ của các bạn nhân viên ở đây quá tuyệt vời, thân thiện. Không gian nghỉ dưỡng trong lành vào buổi sáng và rất thư giãn vào buổi chiều và tối. Đồ ăn cũng phong phú.
1 people find it helpful
Hieu N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
6 star good service
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5 people find it helpful
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CHU H. N.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Khach san sach đep, rong thoang, yen tinh. Nhan vien lich su, le phep. Dich vu chu đao. Xung đang quay lai.
2 people find it helpful
Accommodation's Reply
01 Apr 2024
Hello Mr. Nam, KOBI Onsen Resort Hue would like to sincerely thank you for choosing the services at the Resort for your recent vacation. We are very pleased to know that you and your family had a wonderful vacation and are satisfied with the services experienced at KOBI Onsen Resort Hue, especially the polite and professional staff. Our team always strives to provide our customers with the best experience and are pleased to see that this effort has been appreciated by you. Once again, thank you sincerely for Mr. Nam's sharing. Hope to have the opportunity to welcome you back in the near future. Arigatou gozaimasu.
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Ni Ngo
icon-origin-TRAVELOKA
6.0
/10
Reviewed 74 week(s) ago
Khu vực Onsen và xông hơi không có người hướng dẫn cụ thể khiến khách lúng túng.
1 people find it helpful
Accommodation's Reply
17 Jan 2024
Welcome, honored guests, KOBI Onsen Resort Hue would like to thank Ms. Ni for choosing the resort for her vacation and taking the time to evaluate the experience. We are very sorry that your recent experience was not as expected. We will carefully review the issues Ms. Ni is not satisfied with above to improve the process and customer service. We appreciate every comment from our customers, our team always strives to improve our services and facilities more and more to meet each customer's expectations. KOBI Onsen Resort Hue is looking forward to welcoming Ms. Ni again to bring a more wonderful resort experience. We would like to send Ms. Ni a promotional voucher for Onsen services for her next stay at the resort. We look forward to receiving Ms. Ni's contact information to send this voucher. We wish you happiness, health and peace! Arigatou gozaimasu!
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Nguyen T. H. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 140 week(s) ago
Chúng tôi đã có những trải nghiệm rất tuyệt tại đây! Các bạn nhân viên rất thân thiện!
4 people find it helpful
Accommodation's Reply
13 Oct 2022
Dear Ms. Hoai An, Thank you very much for choosing Kawara My An Onsen Resort for your stay. We are sure that you had a great experience during your stay at our Khuonghir resort. We hope you and your family have enjoyed the services of Onsen as well as Japanese restaurants and the dedication of our staff. Hope to see you and your family again in the near future. Wishing you and your family all the best. Best regards,
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Thảo H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Very wonderful, memorable vacation for my family. Everything is perfect. The hotel is very attentive, even giving a birthday cake because it is my birthday. The price on traveloka is too cheap.
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1 people find it helpful
Nguyen M. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 154 week(s) ago
Đẹp luôn, nhân viên nice, sạch sẽ chuyên nghiệp, buffet sáng ok, dịch vụ taxi khách sạn gọi hộ chưa ổn, cần xem lại
3 people find it helpful
Trang T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 164 week(s) ago
I have never been to a resort where the staff have such a great attitude. All the staff are super friendly, enthusiastic and polite. That alone is enough for 5 stars.
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5 people find it helpful
Accommodation's Reply
20 Apr 2022
Dear Ms. Thien Trang, Thank you for choosing Kawara My An Onsen Resort during your visit to Hue. We are extremely pleased to receive your comment about the attitude of the staff that you have never met before. This is a huge source of encouragement for resort staff. We look forward to serving you and your family in the near future. Wishing you and your family health and happiness. Best regards,
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Thi Xuan Doan
icon-origin-TRAVELOKA
6.0
/10
Reviewed 165 week(s) ago
Chúng tôi thấy sự khác biệt rất lớn về dịch vụ Onsen Family giá 180k/người và Onsen giá 350k/người: bể nước rất bẩn và nhiều rêu, khi tắm xong lên về thay đồ bơi chúng tôi cảm tưởng vừa ở ao rêu vì toàn bộ đồ bơi và người xanh màu rêu; khăn tắm rất đen, nói chung là chất lượng rất tệ và khác biệt quá lớn...vì nhà có em bé 6 tháng nên gia đình phải dùng dịch vụ này để có thể cho em bé trải nghiệm.
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8 people find it helpful
Accommodation's Reply
20 Apr 2022
Dear Ms. Xuan, Thank you for choosing Kawara My An Onsen Resort for your family vacation. We greatly appreciate your comments, we will consider the issues you have raised to further improve our service and meet our customers' expectations. As for the blue color of the water, this is a characteristic of the hot mineral springs at Kawara My An, which is the characteristic color of sulfur, Ms. These sulfur and minerals are very good for the skin, making the skin smoother. Looking forward to seeing you and your family again with the quality that meets your expectations. Wishing you and your family health and happiness. Best regards,
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Pham K. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 166 week(s) ago
Highly recommended. The staff is very friendly and professional, especially the receptionists. Room was clean and very new. The space is so beautiful
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1 people find it helpful
Accommodation's Reply
20 Apr 2022
Dear Ms. Trinh, Thank you very much for choosing the Resort during your vacation. We are very happy to receive your feedback and good review about the friendliness and professionalism of the front desk staff. The resort's housekeeping staff also strives every day to have a clean and beautiful bedroom that meets your requirements. The entire staff thank you very much and look forward to seeing you again in the near future. Wishing you and your family health and happiness. Best regards
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Number of reviews per page
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