Overall Ratings & Reviews Fairfield by Marriott Tochigi Utsunomiya

The staff is very hospitable. The property is very well maintained and the bedding is so comfortable.

The staff is amazingly helpful and freiendly.

This was one of our favourite hotels that we stayed at in Japan and it was because of the hospitality! These lovely folks went above and beyond to make sure we were comfortable and looked after from a detailed hotel orientation to booking us taxis for the next days travel. It is located about 25 mins outside of Utsunomiya central but offers the solace of a rural escape. They have all of the amenities you can think of from a self-serve espresso maker in the lobby to a self-serve affordable laundry room. The only downside due to its rural nature is the lack of dining options, but it's not hard to get into the downtown area as needed by taxi. It was the perfect retreat while we attended our MotoGP race weekend!

I like the room style, it was comfortable and clean. Staff were friendly and helpful. One staff member went out of her way to make sure we went to the bus stop because we walked by it and didn’t realize it. She was awesome.

Excellent facility without much service. That’s the way it is designed. The bedding is great and the design is top notch. A bit spartan, but then again that’s the concept. It worked very well for us.

This is a very relaxing property. The staff is very helpful and facilities are clean and modern. This is my go to place to relax from the hustle in Tokyo.

A nice property away from the city centre for those who'd enjoy hiking and the countryside. The farmer's market is fun. There are also restaurant options within walking distance. It is a short drive to the city centre where you can find lots of restaurants and shopping. The rooms were clean and modern. Check-in was smooth. Staff was friendly. The room design is not exactly designed for non-couples but there are movable partitions that worked out fine. The ample space and pantry in the G/F communal area that allows eating and gathering. Free fresh coffee and tea throughout the day too.

Convenient location and very helpful staff.

Excellent property for relaxing or remote work. Helpful and courteous staff. Decor is modern. Limited dining and shopping close by.

Such a lovely hotel. The staff are excellent, they gave us so much information about where to eat. The rooms are well designed. Highly recommend.

The staff here is wonderful and the rooms are very well appointed and clean. I like the washing machine they have on the first time and the free coffee.

Comfortable and clean. Reasonable value. Area around only had one restaurant open in the evening. Luckily, it was a microbrewery!

Don’t usually leave hotel reviews but want to make a special mention to Sakanushi San, she was incredibly helpful friendly and kind and made our stay even more comfortable and memorable in this beautiful part of the world. We look forward to returning again when we can. ☺️✌️ kinda regards from Australia and Taiwan.

This is a wonderful hotel. The room space is very well planned. The bed and bedding are the most comfortable we have experienced in Japan!

The room is clean, beautiful, and well-designed for functionality and harmony. There was a slight odor in the bathroom, but it disappeared after showering. The hotel is beautiful and offers free soup and drinks at all times, making the stay very convenient and comfortable.

Very good hotel

綺麗で接客も良く素晴らしかったです。

ホテルは、エントランス入って１階のロビーが快適です。珈琲、味噌汁などフリードリンクが豊富です。売店もあり飲み物も買えました。部屋は、スタンダードの部屋で素敵でした！

清潔で部屋も広め。ロビーの雰囲気も良く、翌日の朝食を持参すれば良い雰囲気で朝食を摂れる。レストランがなく、周辺の店は少なく早く閉まるため注意が必要。

バスルームもカビひとつなく、部屋も清潔でベッドも寝心地が良かったです。コインランドリーもあり、助かりました。また、是非利用します。