Overall Ratings & Reviews Företagsbostäder Fregattgatan

There was no soap provided—how are travelers supposed to clean up? It’s a basic necessity. Even charging an extra $2 or $3 would be fine, but it should be included. Otherwise, it’s very inconvenient for guests.

Unusually late check-in time (after 17:00) and early check-out (before 10 am.). One way communication, no reply on my e-mail. Studio is on the ground level with entrance directly from the street. This is not mentioned in the room spec presented on the hotels.com webpage. Pictures for this room are not showing this either. If I had known this I would've taken another hotel. Apparently due to being located on the ground level room temperature (during cold season) is lower than what is needed to feel comfortable. For the same reason windows are partly covered with a film, which makes the room less light friendly. Additionally, windows are in a shadow of the near standing building across the street. The room is spacious enough for one person. Furniture is practical. Kitchen is equipped with the needed kitchenware. Wi-Fi connection instruction is like reading a detective book. Needs some simplification. Shower room needs some thorough cleaning - there are signs of mold there. Guests are instructed that they need to clean before they leave the apartment, even though "departure cleaning" is included. Additionally, guests are warned that they will be charged of at least extra 350 sek (excl. taxes) if the departure checklist is not fulfilled. Summary - not a pleasant experience, disappointed.

A bit cumbersome to get the keys, so in had to get in touch with the support. Glad their emergency line was manned at the late hour, otherwise it’s be difficult to find my way in. Please note that their automated menu is in Swedish, and this is where you have to choose to be connected to the emergency line. I had not received a code to get in through the main entrance, and there were no instructions on where to find the apartment (there are some ground floor apartments outside of the main entrance. I also had a dirty towel in my apartment, but there was another clean one to pick instead. The toilet paper holder was glued on place, so that broke. Furthermore, it is placed way too close to the toilet seat for it to be hygienic not to discard the roll and start fresh (especially if someone has done their deeds standing up). All in all, however, I enjoyed my stay. It’s nice to stay at an apartment where one can cook instead of a hotel.