Overall Ratings & Reviews OYO 4010 Zaara Guest House Syariah

The bathroom is very dirty. The facilities are outdated and the room cleaning is rarely done. Lots of sawang.

nice and clean, comfortable next will stay here again😀

The room smells of rat urine The bathroom is dirty The AC is not cold Maybe because the price is cheap

When we complained to the FO there was no response, and in the end we took a shower in the mosque bathroom

The service is not very friendly, the staff are gambling, the bathroom is dirty and the room is not very clean.

In the future, management must pay attention to comfort, the bathroom seems to have never been cleaned, the bedroom floor has not been mopped

It's okay, but there's no soap.

There are different hotel terms and conditions than in the application. Extra bed for children <8 years old. Disappointed.

12-19-2024, the advertisement is very good, hopefully everything will be improved..we don't buy photos, we buy services that match the photos...

Smelly room, very poorly maintained, very uncomfortable, not recommended, does not match the photo

The bathroom is not very clean, otherwise it's great

very unfriendly service, dirty room dusty everywhere, black toilet never scrubbed, sticky yellow ceramic floor, rusty room wall with lots of holes, no lights on one side, dead TV hot AC, smelly towels, yellow sheets never changed, dead shower, dead sink, cracked mirror not clean, no drinking water and soap. Very disappointing!

Very bad, not recommended. Dirty and smelly lobby, hot. Smelly room, smelly bed cover. All lights are not working. Smelly and dirty bathroom,

The hotel staff is friendly, only the bathroom is not very clean, the hotel should pay attention to the cleanliness of the bathroom.

The room booked was a deluxe double room, but the room provided was not suitable, with the reason that it was not updated in the application.

The toilet is a bit dirty and some of the taps don't work.

Thank you, please improve the cleanliness and service, hopefully your business will be even better in the future.

Highly not recommended, the waiter was a jerk, I was yelled at, while I had already paid for the room. There is no ethics and manners, not worth staying in. The room is very dirty and smelly,

The hotel staff is very friendly and satisfying.

The room's floor is not swept, there is still a lot of sand, the blanket and the pillow smell of cigarettes and the air conditioner is not cold at all, when her father turns on the air conditioner, she gets on the bed, it's not comfortable. The service is great if it's from the older brother, it's good, if it's less from the older one, please improve it again