9.1
Exceptional
From 384 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.4

People often mention about Sunsetfalls Gardens and Resort
All
Ambiance (60)
Staff Friendliness (58)
Hotel Area (51)
Family Friendly (49)
Taste (47)
Bedroom (45)
Room Space (43)
Surroundings (42)
Bathroom (38)
Activity Option (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunsetfalls Gardens and Resort

Number of reviews per page
20
40
Customer reviews
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
It was a nice experience to stay in Sunsetfalls Garden and resort. Room is spacious and comfortable; room snacks, warm pool, park, small farm and fish pond. Foods were good and delicious. Some improvement could be added like spa by hotel, building maintenance, variety of the breakfast menu.
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warmest greetings from Sunsetfalls Gardens & Resort Thank you for sharing your experience with us at Sunsetfalls Gardens & Resort. We are delighted to know that you enjoyed the spacious and comfortable room, in-room snacks, warm pool, park, small farm, fish pond, as well as our delicious food offerings. We also sincerely appreciate your constructive feedback regarding spa facilities, building maintenance, and the variety of our breakfast menu. Your input is very valuable for us as we continuously strive to improve our services and facilities to provide an even better experience for our guests. We look forward to welcoming you back in the near future and creating another memorable stay for you. best regards, Adyka Putri K Room Division Manager
Purbo W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly and helpful, I asked for access to Lokameru and the villa staff called the security guard to take me there😍, the security guard, Mr. Agus, was also very friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear Mr. Purbo W. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to know that you found our staff helpful and comfortable. The team's attentiveness in assisting our guests, including your inquiries regarding access to Lokameru, is part of our commitment to providing the best service. Thank you also for your special appreciation to Mr. Agus — we will convey your appreciation to him. We hope this pleasant experience will bring you back to our hotel in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Exceeded expectations, very comfortable, perfect for recharging energy 🫢
Translated by Google Icon
See original
+4
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief but meaningful review. We are delighted to learn that your stay at our hotel exceeded your expectations and provided the comfort you hoped for. We are proud to be a suitable place for you to rest and recharge. We look forward to your return visit in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very helpful in preparing the room so that check-in didn't take long, there was a welcome drink while waiting for the room so it wasn't boring.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that your check-in process went smoothly and that our staff provided a comfortable room. We are also pleased to know that the welcome drink we provided made your waiting time pleasant. Positive reviews like this really motivate us to continue providing the best service to all our guests. We look forward to welcoming you back again in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
endah t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Thank you for the friendliness and care of all the staff towards us, thank you to the manager on duty, Mr. Anggoro, for taking our photo, and thank you for the morning and afternoon snacks upon check out. I really like the cookies in the room, I want to ask for more hahahahaa This is my second time here, but I'm a bit paranoid because I called reception at night." hehehe
Read More
Translated by Google Icon
See original
+3
Find this review helpful?
Accommodation's Reply
05 Aug 2025
Dear Ms. Endah T. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfalls Gardens & Resort as your retreat again, and for your warm appreciation of our team. We are delighted to know that the friendliness of our staff, including the assistance of Mr. Anggoro, as well as the snacks and cookies in your room, made a pleasant impression on you. Regarding the late-night receptionist call, we apologize if it caused you any inconvenience. We will take this into consideration to ensure our communications are always timely and appropriate to the situation. We look forward to your next visit. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Shiro O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I have to come here again, the staff are very friendly, the rooms are clean, the food is delicious, it's the best
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive and enthusiastic review. We are delighted to learn that you had a pleasant stay, from the friendliness of the staff, the cleanliness of the room, to the delicious food. This review is an encouragement for us to continue maintaining the quality of our services and facilities. We look forward to welcoming you back in the future. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Overall, it's really good! Can't wait to come back!
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are delighted to hear that you had a pleasant stay and look forward to welcoming you back to our hotel. See you again on your next visit! Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Vina M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Will be back soon... Very happy to stay here 🫶🏻
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Ms. Vina M. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review and for choosing to stay at our hotel. We are very happy to know that you enjoyed your stay here. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Second time here, nice resort, service is also very good.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your trust in returning to stay at our resort for the second time. We are very pleased to know that you are satisfied with the quality of the resort and the services we provide. Positive reviews like this are an encouragement for the entire team to continue providing the best experience for every guest. We look forward to your next visit for another memorable experience. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
Galih D. I. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I've been wanting to stay here for a long time, and it turns out it's really cool... I love everything. I hope I can stay here again at another villa.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Mr. Galih, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to learn that you have been looking forward to staying here for a long time and that you were satisfied with your experience. Your kind words and appreciation mean a lot to us and motivate us to continue providing the best service. We look forward to your next visit and look forward to welcoming you to the equally special Sunsetfalls Gardens & Resort. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
B***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's cold, but the pool with its warm water is great.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief but memorable review. We are pleased to learn that our heated pool provided a unique comfort amidst the chilly weather. We look forward to welcoming you back again in the future for an equally enjoyable stay. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
s***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Nice place to relax, clean, friendly staffs
+3
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you for your kind review. We’re delighted to hear that you had a relaxing stay and enjoyed the cleanliness of our property as well as the friendliness of our staff. Your feedback is truly appreciated and serves as motivation for our team to continue delivering excellent service to all our guests. We look forward to welcoming you back for another pleasant stay in the future. best regards, Adyka Putri K Room Division Manager
Cerish
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Awesome, fun staycation with family
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Ms. Cerish A. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your brief and positive review. We are delighted to learn that your staycation with your family was enjoyable and relaxing. We hope to welcome you and your family back on your next visit for an equally memorable experience. Sincerely, Adyka Putri, Room Division Manager
Translated by Google Icon
See original
G***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
everything about this place is great but not really for the food. warm mini pool is awesome
3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay, especially the warm mini pool and the overall atmosphere of our property. We appreciate your honest feedback regarding the food, and we truly value this input as we continuously strive to improve every aspect of our guest experience. Your comments have been shared with our culinary team for evaluation. We look forward to welcoming you back in the future and providing an even more satisfying stay. best regards, Adyka Putri K Room Division Manager
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Villa that is visited every year.. Very strategic location, when it's cold, the ambiance is great, the room is no need to ask, it's really great. The pool is warm, the size I think is perfect if you want to play water with children. p.s. Try the ATV. The route is cool, asphalt, rocks, soil, surrounded by extraordinary vibes.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Valued Guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your trust and loyalty in regularly visiting Sunsetfalls Gardens & Resort every year. It is a pleasure for us to know that the location, atmosphere, and comfort of our rooms and hot water pools continue to provide a pleasant experience, especially for families. We are also happy that you enjoyed the ATV activities and routes that we provide. Your review will greatly help other guests to experience the same exciting experience. We look forward to welcoming you back in the coming year for an equally memorable experience. Sincerely, Adyka Putri to. Room Division Manager
Translated by Google Icon
See original
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
I stayed for 2 nights at Panoramic villa. Everything was good : - location & surrounding to the mountains - villa ambience - the food, especially Cerita Kita cafe! - private pool with warm water. Oh, this is priceless! The things that really need to improve are : - villa maintenance, many furniture is rusty - layout of furniture inside the room somehow makes is narrow - shower water heater need more consistent. Imagine my kids take a shower with lack of heater in hillside villa 🥶
Read More
3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest Warmest greetings from Sunsetfalls Gardens & Resort Thank you very much for choosing to stay at our Panoramic Villa and for sharing your detailed feedback. We are delighted to hear that you enjoyed the location, villa ambiance, the food at Cerita Kita café, and especially the warm private pool. We also appreciate your constructive comments regarding villa maintenance, furniture layout, and the consistency of the water heater. Please rest assured that your feedback has been forwarded to our maintenance and management teams to address these issues promptly, as we strive to provide a comfortable and safe environment for all our guests, especially families with children. We hope to have the opportunity to welcome you and your family back in the near future, with improvements that meet your expectations. best regards, Adyka Putri K Room Division Manager
I***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A very beautiful hotel with a charming mountain view, private hot water pool in each room, amazing.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are very pleased to know that the charming mountain view and private pool facilities with hot water in each room can provide an extraordinary stay experience for you. We look forward to welcoming you back to Sunsetfalls Gardens & Resort for your next visit. Sincerely, Adyka Putri to. Room Division Manager
Translated by Google Icon
See original
ANASTASIA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Really enjoyed staying here! The villa is clean, big and very homey. I also rented a jeep to Telomoyo through the hotel! The service is the best. Thanks to mba Rika and teams for the hospitality! We’ll be back next year 🥰
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mrs. Anastasia. Warm greetings from Sunsetfalls Gardens & Resort. Thank you very much for your positive review and trust during your stay at Sunsetfalls Gardens & Resort. We are very pleased to know that our villa met your expectations with its cleanliness, comfort, and homey atmosphere. We also appreciate your appreciation for our team's service, especially Mbak Rika and all the staff. It is very nice to hear that your experience renting a jeep to Telomoyo through the hotel went well. We are looking forward to welcoming Mrs. Anastasia back next year for a more enjoyable experience. Best regards, Adyka Putri to. Room Division Manager
Translated by Google Icon
See original
Profile Picture
wiwin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Convenient location near the foot of Mount Merbabu. Nice view, comfortable room with hot pool. Friendly service
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mrs. Wiwin. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are pleased to know that you enjoyed the comfort of our location at the foot of Mount Merbabu, the beautiful scenery, and the room facilities with a hot water pool. We also appreciate your appreciation for the friendliness of our team's service. Reviews like this are the motivation for us to continue to provide the best experience for every guest. We look forward to your next visit to Sunsetfalls Gardens & Resort. Sincerely, Adyka Putri to. Room Division Manager
Translated by Google Icon
See original
M***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The staff is friendly, given snacks when checking out
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear valued guest. Warm greetings from Sunsetfalls Gardens & Resort. Thank you for your positive review. We are very happy to hear that you are satisfied with our staff's service and enjoyed the snacks provided upon check-out. Guest satisfaction is our top priority, and comments like this motivate the entire team to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Adyka Putri to. Room Division Manager
Translated by Google Icon
See original
Number of reviews per page
20
40