Overall Ratings & Reviews Grand Kutilang Syariah

The room towels are full of holes and are not suitable for guests, the bed sheets are full of stains, the glass in the bathroom is dirty... the room is not clean enough, the location is very strategic, the wifi is fast, the service is good, the breakfast is standard, there is not enough information about tourist areas and vehicle rentals, the AC in the room is not cold.

The hotel staff is quite friendly, the hotel rooms are spacious enough for families, there are quite a lot of places to find dinner in the area around the hotel.

Clean rooms, delicious breakfast. Highly recommended, considering the affordable price.

Everything is ok, but the AC is not cold enough.

Very good, there is a lot of food around

I'm from Papua.. Hotel with a fairly cheap price, spacious room, 2 large beds.. there is a hot water kettle that can boil hot water, cold AC, fast Wi-Fi, clean toilet with good hot water, there are guest chairs, OK TV.. there is an elevator.. Spacious 2 and 4 wheel parking guarded by 24 hour security. Hotel in the middle of the city, access to everywhere is good. Good food. Steady..

Strategic location and ample hotel parking available

Plenty of car parking, easy, close to the care free day location.

The hotel staff is friendly, the service is good, the hotel is clean, the parking is comfortable, the toilets are clean

budget and homey hotel located in the middle of the city, not on the main road makes it quieter and not noisy, has large glass windows so it gives a spacious impression and guests can enjoy the surrounding scenery.. right in front of the hotel there is an aesthetic cafe,. spacious and comfortable parking.. smooth and fast check-in process assisted by friendly and smiling staff...

Several times staying at this hotel, actually quite comfortable although there are some things that could be better. The staff is friendly and helpful, it's just that in March when checking out I left a ZARA brand perfume in the room, I still remember I was in a room on the 2nd floor near the restaurant. I immediately contacted the hotel via WhatsApp message so that the perfume could be kept, I would pick it up at the next check-in and was responded to well. At the time of check-in this time my perfume was indeed returned, but the aroma was different and the perfume contents were even fuller? Not wanting to bother much, I just accepted the perfume that had been replaced. This is very disappointing. Even a small thing like this can't be honest. Hopefully in the future, the quality of human resources there can be improved again, that the guest's belongings left behind are still the guest's right, they cannot be owned arbitrarily. Hopefully this can be a valuable lesson for all of us. Thank you.

Nice place, the place is quite good with affordable prices, the food is delicious.

Highly recommended for families who will spend time/staycation in the center of Bandar Lampung City. I happened to check out on Friday and the party allowed a late check out until 1 pm to give me time for Friday prayers first, so this hotel really applies sharia values in its services.

Repeat order after 6 months ago staying 4 days here. Always satisfying in terms of price, cleanliness, room size and breakfast 👍

Hotel with AC not working properly, the room feels hot and the room aura is a bit scary so it's hard to rest

the hotel is nice, the room is quite big, the breakfast is delicious

Good, no more comments

It's actually good. Friendly and so on. It's just that at night the hot water in the bathroom doesn't work.

The hotel staff is very friendly and responsive when we need something.

The first experience of staying there was very uncomfortable, this is an honest story at 4 in the morning there was a really loud banging on the door, I really didn't know who was banging without a sound and no one called from outside, my husband and I didn't dare to open it because we were afraid that we weren't human and we woke up, no one would dare. Pay more attention to the guests who come