Overall Ratings & Reviews Narima Resort Hotel

The hotel was quiet and the staff was lacking, I went to a restaurant for my bf but there was no staff, my bf wasn't ready yet. I was shocked because this was the first time I've had a hotel with service like this. It was almost 8 o'clock and there was no service. Maybe because there were only a few guests in the rooms, so there were only a few employees. Well, just staying here once is enough.

easy location access, friendly service

sandals and indoor accessories must be requested first before being given if they are not prepared

Recommended for family stays, ask for a room in front of the swimming pool, it was immediately noted and it was according to check in, delicious breakfast even though I overslept, cool place and close to tourist attractions in Cikole and Lembang, God willing, next time I will stay here again

Comfortable hotel but no bathroom amenities, either the staff forgot or what. Only bottled water with glasses and a water heater are provided. The bathroom water heater works well. The room is spacious and has a window to the bathroom but the room I stayed in was not soundproof at all, the sound of people talking could still be heard. There is a dressing table but only one chair, there is a sofa in the room too although it is a bit torn, the bathroom is a bit dirty but still understandable, there is a swimming pool. Breakfast can be provided by the hotel, overall everything is delicious. I really like the cereal breakfast with pure milk.

Lots of open areas in the room. Lack of privacy😤😤

Service, professionalism, even though the guest experience is limited, the food is delicious, the room is quite comfortable, the toilet is clean. It is very suitable if you come here with your family. There is only a little cleanliness, maybe because there are already agencies using it, so it is not too late. But it is quite nice for resting 🥱😀.

Hotel sedang di renov jadi suasana kurang nyaman, kasur kurang nyaman, sarapan lumayan enak, wifi tidak ada jaringan sama sekali (mati) kamar standar aja, kolam renang bau kaporit sangat menyengat perih Dimata.

Lingkungannya nyaman dan aman.

Pengalaman buruk nginap di sini. Bayar mahal. Sikat gigi odol ga ada. Kopi. Tehh. Gula katanya tidak disediakan. Balkon jorok. Wastafel mampet. Ga lagi lagi nginap di sini. Cuman menang deket ke jalan raya.

The experience here is good. It is necessary to pay attention to the cleanliness and facilities inside, especially in the rooms on the 2nd floor. The staff are all extraordinarily friendly.

Banyak nyamuk, water heater tidak fungsi, pagar balkon penuh debu. Selebih nya oke

Breakfast includes fresh cow's milk. It's rare. My child really likes fresh cow's milk. He said he wanted to do it again.

The bed is very spacious without the need for an extra extra bed. The swimming pool is less clean.

It's noisy... right when there's a group of children...

Old hotel, towels, toothbrushes are not immediately available, quiet even though it's the weekend,

Cleanliness is not maintained, TV facilities don't work, hot water doesn't work either, cockroaches and worms in the bathroom, rarely inhabited, and others.

Friendly service but late in providing towels. The swimming pool is also not well maintained.

The swimming pool is dirty. The cute room has a sofa bed. The view is pretty good, close to tourist attractions.

Early check-in (taking an angkot, difficult online, traffic jams). But the initial reception of the hotel, was unbelievably bad. Where are you going?" He looked into his eyes probing. A stupid question in my heart. Ah maybe because I came using an angkot. We went to Lembang because it was a backpacker plan. Enjoying the city of culinary tourism. The hotel was just sleeping. In the lobby, we waited a long time for 30 minutes. Female staff went out, without warning, sour face came in again. The fathers who asked came back again. I arrived at him I wanted to check in. He had been waiting for a long time. The father asked if the room was upstairs to be downstairs, I answered above. Waited a little longer. Check-in time was past 14.30. Finally I was given room 108, downstairs, even though I asked for above. My intuition is never wrong, this hotel is not right. In front of the room trash is scattered, entered the room, the mat was dirty, wet, the sheets looked dull like nothing replaced. Hot water doesn't come out. It's not enough there is no TV signal, no heating kettle. When you close the door, the curtains come off. Want to rush to take a shower, towels have not been provided. 2 hours were not sent, the wife was forced to take it to the lobby. No put on the hotel manager again l "Didn't you bring a towel from home? The 4 of us were given 2 towels. I'm annoyed that I asked for 2 more. In the lobby, many people complained. The funny thing is that fellow hotel staff clashed in front of guests, the hotel tried to solve the problem, it was evening before Isha. TV until check out can never be enjoyed. Check out is actually at 12 noon, my mood is gone. Dawn at 05.15 decided to check out. The lobby is still dark, there are no hotel staff. Security took the initiative to solve. I immediately looked for a vehicle online, and moved hotels. My advice, supervisor levels and above should be trained, or recruit hospitality graduates, educate staff below. Let me know what business you are, and what you should be doing. Actually, the lack of hotels you are used to, but we are disappointed, because in the eyes of this hotel, we even look like it's "troublesome-"troublesome. Like people sleeping for free. Extraordinary. Greetings.