Overall Ratings & Reviews Lisbon Serviced Apartments - Mouraria

It took us 1 hour to check in as their system were not working that time. Also the area is not safe for travelers

Area nearby is a bit sketchy

very noisy inside the building.

Our room looked nothing like any of the pictures. Was hard to find. We didn’t have any hot water. There was a washer but no instructions on drying. Smelled awful. I would request a refund but doubt that would go anywhere. Just horrible.

They charged big amount on top of what we already had paid in Expedia and then they gave us the entrance code. In our whole trip this was the only place they charged us. But the apartment itself was very clean. The area was very dirty and in the evenings we saw rats outside and around the buildings. I also saw a roach once inside the apartment because the people that did the room service forgot to close the windows

The apartment itself was spacious, ( we weren’t expecting it to be two floors!) had good amenities (washer and dryer), and in a great location for proximity to dining, public transportation, sight seeing and attractions. Unfortunately there was a homeless encampment very close to the apartment that we had to walk by every morning and the whole area often smelled like urine. This shouldn’t be held against the property as they have no control over it, but it does detract from the overall pleasantness of the area. The only concern we had with the apartment itself was that the cleaning service wasn’t great. Not everything was consistently cleaned, especially the kitchen. On the other hand, it was a nice perk that there was daily cleaning at all.

The property is located in the city center Don’t need a car Just walk around or go to the train station

Perfect location for Lisbon sightseeing, many major attractions in walking distance or short tram ride away Digital key access was perfect for family of 4 and tonnes of great food options

Great place, location is a bit meh

Was clean

It was lovely stay.

Pros- extremely convenient. Close to the main train station and to a metro station. Two good grocery stores very close. Close to many key sites. We had a ground floor studio room which had bars in the window and was well kept. It had minimal but sufficient kitchen items. The oven is also a microwave. The fridge is full size. The shower pressure was good and the water was hot. The listing says cleaning every three days but it actually came every single day. Even though we were ground floor and heard a few people coming and going, it never bothered us. Checkin from home to make things easy on yourself. Make sure any vpn or other blocks are turned off so the screens function properly. The management replied to me very quickly when the screens didn’t show for me. Cons- the fire alarm went off three times, once at 4:30am. The road is inaccessible to vehicles but it’s very close to an accessible area. The road area smells like urine but in the two weeks we were there, there was never a safety issue. We would definitely stay there again.

The property itself was amazing. Very close to the main station and it had all the facilities one needed. The area around the property smells like urine which isnt the property's fault.

Great location and very quiet and a beautiful building and flat… Plus the staff was simply amazing, charming and authentically Portuguese 😊

Excellent property. Lovely housekeeping staff. Very easy check in. Would really recommend!

It needs to be maintained a bit better. Missing light cover, damaged oven, wall scratches here and there. However not a big issue. Walkable to historic places.

Very unfriendly staff

The property is exactly as advertised and very clean. Daily cleaning service is a plus. I did see noted in a review about tiny roaches, which I did see one each morning in the kitchen only. Keep non-refrigerated food sealed. There is plenty of dining/shopping options close by, along with the metro. While property is close to St George's Castle in old/historic Mouraria, there appears to be an influx of loitering immigrants distracting from neighborhoods charm. Fine during the day but would feel unsafe at night. Especially if traveling alone, elderly, or with small children.

Well equipped apartment in a great position close to many attractions and metro/tram/bus routes. Quiet despite being so close to many restaurants/bars/shops etc. Loads of storage which helped keep things tidy with young kids. Cleaning is supposed to be daily but we did have one day when it wasn’t touched and of the 7 nights we were there, only 3 of these did they leave a dishwasher tablet. We ended up having to buy a full pack of these and toilet rolls because they just weren’t topped up. And not once was the floor brushed or hoovered (only a small hand held brush and shovel provided otherwise we would have done it ourselves). Towels were changed daily (with the exception of the day it wasn’t cleaned). We had a wonderful trip overall and would definitely stay here again!

The bed configuration in our Deluxe Studio was a little strange. One of the sofa beds was placed inside a closet 🙂 with folding doors. The room was cleaned every day as part of the booking, which was great. The biggest drawback is that there isn't a live person on site for immediate assistance, you have to call the management company. On the flip side, location is excellent, you can walk to all the tourist hotspots, and easily experience the alleys, narrow streets and cafes of a European city. A note - cars cannot get to the street that the property is on, and it is a short 2-3 min walk from the nearest point where a car can go. So if you have a lot of luggage, something to consider and factor in.