Overall Ratings & Reviews Tru By Hilton Austin NW Arboretum, TX

Great stay very clean I always know what to expect when staying at Tru.

Excellent study and hotel. Very friendly and kind staff willing and eager to accommodate your needs. Highly recommend this hotel to stay at in Austin Texas

Fast and easy check in. Friendly staff and clean lobby. Looks to be fairly new. Beds were not very comfortable, but not terrible. Bathrooms very clean. Location was great just off the highway and lots of restaurants and HEB down the road. Would stay here again.

Noisy, thin walls, minimal amenities Nasty smelling soap

always great to stay at Tru Hilton!

Very clean and nice ambience

I loved it! My first solo overnight trip and it was all very neat and clean.

Excellent

Easy to get around north and south of city. Close to my daughter's house, so the perfect place for us

Great

Very nice and quiet

Good

I loved everything about this location!! The staff was nice and friendly!! The room was clean and nice! The bed was comfortable! Breakfast was great! And the location is perfect! Around a lot of stores and restaurants/bars!

Great

Good hotel for the price. Bed was a little too firm. Staff was friendly. Breakfast is ok.

I was glad to find an affordable property to stay at for graduation weekend. They are pet friendly, for an additional $50. My room was clean, in good condition, and comfortable. Breakfast is what you expect to find ... eggs, sausage, pancakes, oatmeal, cereal, toast bagels, fruit, coffee and juice. There is a pool table in the lobby that my adult sons took advantage of. My only complaint would be that they don't enforce the "clean up after your pet" policy. Every time I took my dog down to potty, I had to clean up some other dog's crap and cigarette butts, to prevent my puppy from eating it. I noticed a lack of cameras in that area, so complaining to the hotel wouldn't do any good, until they can identify the responsible parties.

Clean, nice staff.

Always have a great stay at Tru hotels

It was a great stay!

Great hotel! The TRU chain is great for groups traveling together. Staff was super nice and helpful. Very clean place. Good distance from all the things we were in town for