Overall Ratings & Reviews Home2 Suites by Hilton Vidalia, GA

Nice for the price and area

We were there for only 2 nights and we didn’t check in until around 10:00 pm because our daughter had a baby. We were so tired. We slept in till around 10:00 the next morning to go back to the hospital and came back around 8:00. , and housekeeping had not been: We had no clean towels and the room was not made up! Will not recommend to friends to stay there again!

I think its great that this is a dog friendly hotel. but all dogs should only be allowed on the same floor. the dog in the room next door barked all night. I could not sleep. The shower stall could use a good grout scrubbing. Other than that the hotel staff is awesome.

Family trip visiting more family.

Very clean hotel, friendly staff.. breakfast was fresh and delicious..

Staff was nice and helpful

Hotel is good although their breakfast is not as great and no option if you are not a pork eater.

No contact from the hotel to us, to inform they had no computer service. Never reached out UNTIL we got there to inform us there was no way to check us in. I hope all who were registered get PROMPT REFUNDS.

Property was new but kinks were still being worked out. Property did not have internet so no room key was provided.Due to system being down staff relied on paper to complete check in and verify if room was still in use. Staff woke me up at 8 am to check if I was still in room. Doors leading to outside that are normally locked were left propped open causing security concerns for myself and my family. Hilton should have done a better job with internet to alleviate security concerns.

It’s a great and clean hotel to stay at. It’s very spacious and had everything you needed. It’s one of the best hotels I’ve stayed at for this price range. They have free breakfast but when we were there, it was running late and wasn’t ready at 8:30 AM like it was supposed to. Their system was down still from Hurricane and they were not able to make room keys for us so the front desk person had to let you in with a master key. But I don’t think that this was their fault.

We’re turned away by a rude staff member who said there internet and phones were down so they weren’t honoring reservations and had given our room away. We had driven multiple hours from a college football game and had no other option but to drive 3 hours to our home. I would never give this hotel another chance. Staff was rude, gave no options other than it would be up to us to get a refund.

When cleaning shower area, try to use bleach to kill the mold and mildew around the shower base, corners, etc. Shower head needs cleaning bc water came out only one side. The gym has a severe moisture issue bc when i worked out and the dryers were running there was water coming up from the floor through the rubber floor mats. All over the floor.

We had a room on first floor since my wife has some walking issues. Unfortunately there were some guests that were in lobby that were very noisy since the sound really travels with tile floors. I am not sure if there is a time frame for when lobby should be closed but the noise was still going on after 11 pm. We were told it was a wedding party and they were in lobby the 2nd night. Breakfast on 1st day had a very good selection. However on the 2nd day breakfast was not completely ready. So not sure if they were short staffed or if there was another issue. The next time we are in town we will probably ask to have room on another floor because of noise issue. Also the A/C thermostat and TV remote are not consumer friendly

Highly recommend

The hotel is a great property. The beds are awesome and the rooms are nice and spacious. However while we where there the clerks where not visible. When we checked in she was talking to a man in the parking lot after waiting a few minutes, I had to go get her outside. When we left in the morning the two other clerks were talking to each other in like a small office he bind the checking desk and never saw them. It’s a shame because the hotel itself has a lot of potential. Also the dogs next door wouldn’t stop barking since 5am until we left. They should really ban dogs.

The property as you walk in is very clean all thru. The front desk checkin was great. Room was clean and nice. Love it definitely will stop back when in this area. If your looking fir a nice place book this hotel.

I love how I was welcomed seeing my name on the TV screen! WOW! That was outstanding.

The property appeared to be maintained well though both outdoor trash cans in front were full (trash coming out of the of all sides) Saturday evening.

Bathroom was very dirty.

Super friendly staff, nice big rooms, clean… Great experience!