Overall Ratings & Reviews Red Roof Inn Branson

Beds was more like twin size instead of queen. Smoke detector kept going off for no reason and the front desk person never came when I called.

Very friendly staff and the GM. Good hot breakfast. Pool very clean. The whole hotel was very clean and smelled so clean and good. The corridors was clean and vacuum. Will definitely go back. The pet free is first pet is free, second pet is 15.00

Rooms were dirty, pool was closed the entire weekend we were there, keys kept stopped working had to have them fixed several times during our only 2 day stay. No wash clothes & only 2 towels in our room of 4 people, bathroom door did not lock, pop machine on site did not work we were told to go next door to another motel to get a soda, the backside of the motel always had a group of unsavory people smoking & drinking outside the back door, WOULD NOT RECOMMEND AT ALL!

Towel rack fell of the wall. No closet in room. Both locks on door were broken and door was misaligned and hard to close. No ice bucket. Floors felt dirty. Elevator smelled of pet urine. TV was difficult to operate and kept turning off. No hair dryer . Walls were dirty and needed paint and cleaned. THIS PLACE IS A DUMP!!! The check in person said I was getting a good deal!! What a joke.

We really did not have many issues as we checked in late at night the day before our departure. Staff was welcoming and informative during check in. Unfortunately shower did not appear cleaned prior to use, would appreciate shower door mold to be cleaned, light in bathroom sink did not work. All in all, we slept well, breakfast was overcrowded and not enough seating for families. I did not appreciate the morning of check out the smell of marijuana lingering in the hall, even with the mask of spray, you could smell through it. Unfortunately lost my wedding ring during my stay, but management was open to looking for me and eventually returned to look myself. No luck. Definitely check out for something inexpensive!

Big hot shower , Clean linens and comfy bed ! Staff friendly It was great . Thanks

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As a human being I was quick to judge a book by its cover but I really got to know the story behind the new owners. They had only been there 5 days and seen the husband and wife interacting with the guest and staff. and to my surprise I seen the wife working alone side of the staff cleaning and maintaining their new property. My room was very clean and I’m glad we stayed nothing but pure friendliness that came from the heart. I wish them nothing but good blessings. Thank you for making my family feel comfortable

We appreciated the clean rooms, good mattresses, and friendly, accommodating staff.

Appreciate the pool being open 24/7! Kind owners

The customer service they provided is excellent and very clean and a friend place

Beds were dirty, pool was closed and wouldn't give me a reason. Dogs barking in rooms all night. People loitering in parking lot.

Room smelt like febreeze and wasnt even clean when we went to check in after 3 p.m. did have breakfast but not much. They have extended stay people there that hang out in the back of the hotel, doesnt feel very safe

The beds were uncomfortable very loud and smoke detector went off and front desk told us to change the battery ourselves.

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The room was nothing like it showed online. It was dirty, pool broken, no wifi.

The manager was so nice and worked hard the whole time we were there

Everything in the room was clean and comfortable. The elevator didn’t always work quickly and had no air so it smelt musty. There was a homeless group staying in the parking lot and that worried me leaving my vehicle out there. The staff was nice and friendly though.

When checking in, the front desk said they had a hard time finding us a room. They said my reservation wasn't guaranteed because I wasn't paying guest because I selected the book now, pay later option. Finally got our room key and the door was to the room was open. They hadn't even started cleaning it yet so we couldn't drop off our bag before we left for our concert. We got back to our room at 1:30am. It was hot and humid because they didn't turn the AC on so the sheets were damp. The comforter was stained and had hair on it. I was barely footed before getting into bed and ended up with hair and debris on the bottom of my feet. Someone in a room close to us had what sounded like a large dog, and it barked every time it heard something so it took forever to go to sleep. The same dog woke us up at 7:00 barking.

I kill 1 roach in restroom. Toilet paper holder was fall off. When we leave for events, I put maid service hang on door. And maid never come to clean reset bed. After we return from events. Kind in disappoint in their service. That all I say.