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Traveloka (146)

8.6

Very Good

From 146 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Cilandak Hotel & Apartment

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Surroundings (10)

Room Space (9)

Hotel Area (8)

Accessibility (7)

Family Friendly (7)

Staff Friendliness (7)

Wifi (6)

Ambiance (6)

Bedroom (6)

Distance to City Center (5)

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Traveler Reviews Cilandak Hotel & Apartment

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Customer reviews

n***z

Transit

8.5

/10

Reviewed 1 week(s) ago

old hotel. didn't have time to take a picture. the room is spacious, the balcony is also big, the AC is very cold. but the building is old.

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L***a

Staycation

8.2

/10

Reviewed 2 week(s) ago

looks old but the room is comfortable. the lights are bright enough, the AC is cold

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L***a

8.2

/10

Reviewed 2 week(s) ago

looks old but the room is comfortable. the lights are bright enough, the AC is cold

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1 people find it helpful

D***d

10.0

/10

Reviewed 3 week(s) ago

Nice and cool, easy to go anywhere, very cool.

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F***i

9.1

/10

Reviewed 3 week(s) ago

For the room is spacious for family, the cleanliness more than enough, and the location inside the Citos mall.

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M***a

9.1

/10

Reviewed 6 week(s) ago

we stayed 12 days. the staff was very friendly and helpfull. the hotel location very accessible and very close to citos mall, easy to find daily needs and food.

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M***a

9.4

/10

Reviewed 7 week(s) ago

room space are meet my family need, clean and so close to the supermarket @citos mall. it helps us a lot to looking daily needs.

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Giebrani K.

Staycation

9.4

/10

Reviewed 9 week(s) ago

favorite place for staycation almost every weekend !! it's homy and quiet . absolutely love the place 💖

1 people find it helpful

V***s

Business

8.5

/10

Reviewed 13 week(s) ago

Closed to Citos and this is one of my favorite places to stay.

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Saifullah

Medical

8.2

/10

Reviewed 16 week(s) ago

Stayed here for 8 days and even to move rooms, we had to wait until 14:00. Even if it was a little less, they didn't give it. Even though I'm a regular here. It's different from other hotels. Moving rooms is made easy as long as you're still staying. There's no wifi anymore.

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Accommodation's Reply

02 Apr 2025

Dear Mr. Saifullah. Warm greetings from Cilandak Apartment. Thank you for your assessment, it will be an input for us. We are very grateful and we hope to see you and your family again in the future with better service. Best regards, Management.

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A***e

10.0

/10

Reviewed 17 week(s) ago

Comfortable, spacious, clean, very satisfied. Suitable for staycation.

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1 people find it helpful

Accommodation's Reply

02 Apr 2025

Warm Greetings from Cilandak Hotel Apartemen. Thank you for your appreciation and positive comments during your visit to Cilandak Hotel Apartemen. We are very grateful and we hope to see you and your family again in the future. Best regards, Cilandak Hotel Apartemen.

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A***g

Business

7.0

/10

Reviewed 22 week(s) ago

No Wifi available in the room with that price

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A***e

10.0

/10

Reviewed 24 week(s) ago

the staff and all the employees are very friendly

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Ande

10.0

/10

Reviewed 24 week(s) ago

Nice building for family vacation

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Hamdi S.

Transit

8.5

/10

Reviewed 29 week(s) ago

Spacious and comfortable. Suitable for families

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i***a

9.7

/10

Reviewed 34 week(s) ago

My hot water doesn't work. Please pay attention. My TV also doesn't have a signal and I can't get internet broadcasts either. It's a shame. Because everything is good.

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Accommodation's Reply

29 Nov 2024

"Warm Greetings from Cilandak Hotel & Apartment." Thank you for taking the time to tell us about your impressions of your stay at Cilandak Hotel & Apartment. We apologize for the inconvenience you experienced regarding the water not being hot and the TV not having a signal. We can convey that our Front Office staff are always ready to assist with any problems experienced by guests during their stay, including moving rooms if necessary to provide optimal comfort. We continue to make improvements to our property facilities to improve guest comfort, including by renovating and replacing facilities in the room units. Once again, thank you for your input to improve our services in the future.

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W***u

6.4

/10

Reviewed 39 week(s) ago

Horror I swear, why is there no review if the hotel is old and very creepy. So I can't rest comfortably.

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1 people find it helpful

K***h

8.2

/10

Reviewed 42 week(s) ago

It was a pleasure to stay in the apartment, the room was spacious and there was a balcony, the staff were friendly and welcoming.

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1 people find it helpful

Y***a

10.0

/10

Reviewed 55 week(s) ago

The hotel rooms are spacious, clean, and the staff is quite responsive and helpful.

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2 people find it helpful

Accommodation's Reply

17 Jul 2024

Warm Greetings from Cilandak Hotel Apartments. Thank you for the appreciation and positive comments that you conveyed during your visit to Cilandak Hotel Apartments. We are very grateful and we hope to see you and your family again soon in the future. Sincerely, Cilandak Hotel Apartments.

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Indah h.

9.7

/10

Reviewed 76 week(s) ago

Nyaman banget untuk tempat reuni dengan teman masa lalu. Ruang tamu yang fungsional. Luas untuk kumpul².