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Traveloka (1,870)

9.1

Exceptional

From 1,870 reviews

Provided by travelers on

Cleanliness

9.4

Room Comfort

9.3

Meal

9.2

Location

9.3

Service and Facilites

9.2

People often mention about Hotel Tentrem Semarang

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Staff Friendliness (104)

Room Space (99)

Hotel Area (99)

Bedroom (98)

Variety (93)

Ambiance (91)

Bathroom (90)

Taste (89)

Distance to City Center (88)

Family Friendly (81)

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Traveler Reviews Hotel Tentrem Semarang

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Customer reviews

A***o

Business

9.7

/10

Reviewed 4 day(s) ago

Good, providing clean and new prayer tools.

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Accommodation's Reply

24 Jul 2025

Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager

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Kefin J.

Staycation

10.0

/10

Reviewed 6 day(s) ago

Friendly staff, spacious and bright lobby. There's free herbal medicine near the entrance to the Sidomuncul Gallery. The scent of lemongrass welcomes you from the lobby, but it's a bit too monotonous when you get to your room.

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Accommodation's Reply

24 Jul 2025

Dear Mr./Mrs. Kefin J. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager

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D***y

Leisure

10.0

/10

Reviewed 1 week(s) ago

Semarang, always come back here🖤

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Accommodation's Reply

22 Jul 2025

Dear Sir/Madam, Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang, General Manager

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r***y

Leisure

10.0

/10

Reviewed 2 week(s) ago

Good place for stay even price high 🙈

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Accommodation's Reply

16 Jul 2025

Dear Valued Guest Warmest greetings from Hotel Tentrem Semarang I would like to thank you for writing us the feedback on your recent visit with us. We are delighted that you had a pleasant stay with us. We always ensure that service is our priority as we love to ensure every guest expectation is exceeded. It would be more than a delight to welcome you back to Hotel Tentrem Semarang for another great experience. Regards, Merlin Manulang General Manager

D***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

I absolutely love this 5-star hotel with its lemongrass scent. The welcome drink is a herbal drink, just choose what you want. The staff is very friendly and helpful, and there are plenty of eateries and convenience stores around the hotel, so you don't have to worry about finding one. The room is quite spacious and fragrant, and there are free bottled drinks like kunyit asem, c100, and kuku bima, which are refilled daily. For breakfast, you'll have to worry about what to eat because there are so many choices, and they're all delicious.

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Accommodation's Reply

16 Jul 2025

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J***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, I left something in the lobby, it was secured and delivered to my room.

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Accommodation's Reply

08 Jul 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for taking the time to write this valuable review. We are very pleased to know that your experience was very memorable. It is an honor for us to be given the opportunity to provide the best service to you. Once again, thank you for the review. We look forward to meeting and welcoming you again at Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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y***p

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel is very comfortable for families, clean, lots of food choices, friendly hotel staff, the rooms are also very comfortable, the best👏🏻

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Accommodation's Reply

07 Jul 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very happy to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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F***S

Leisure

8.5

/10

Reviewed 4 week(s) ago

We love the breakfast food and the hotel is clean. Too bad this time we couldn’t extend with the executive lounge as my children always enjoy, although I have talk to Mr Henry but yeah the Tentrem management might have a quality of high prestige to maintain. A little recommendation to make the children club bigger and more fun.

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Accommodation's Reply

25 Jul 2025

Dear Valued Guest Warmest greetings from Hotel Tentrem Semarang Thank you for taking the time to share your feedback regarding your recent experience at Hotel Tentrem Semarang. We would like to sincerely apologize for not being able to exceed your expectations during your recent event with us. Thank you for your valuable feedback as it allows us to continuously improve on our product and service, as we always strive to meet our guest's expectations. Once again, thank you for your feedback. We do look forward to welcoming you back the next time you travel to Semarang. Regards, Merlin Manulang General Manager

F***S

Leisure

8.5

/10

Reviewed 4 week(s) ago

It was a holiday stay for my family. We got quite a high price. It is great that Tentem always committed to maintain the prestige quality by making sure that no free upgrade or compliment nor discount given although the customers are regularly stay in the hotel. But it is good for us so we can now think to find an alternative hotel. We stay in other hotel on Friday for the first time (we always stays in Tentem everytime we come), and so far we are fine with it. We will still come back to Tentrem but we wont force ourself if the situation disallow us. Thank you for the experience. Breakfast was great with all the complete food in Semarang. Mr Angga in the executive lounge is always being so helpful everytime we come. My kids live the es marem. During breakfast we are offered to try the cake by Ms Milan ( who is so friendly to my kids). Thank you for the cake too.

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Accommodation's Reply

10 Jul 2025

Dear Valued Guest Warmest greetings from Hotel Tentrem Semarang Thank you for choosing Hotel Tentrem Semarang as your accommodation in Semarang and for taking the time to share your feedback regarding your recent experience at Hotel Tentrem Semarang. We are delighted to know that breakfast selections, and service delivered by the teams exceeded your expectations. Thank you for highlighting our associates, Angga and Milan, who really happy to assist you. Whilst we are pleased to receive your compliments, we sincerely acknowledge and appreciate your feedback. We fully understand and we regret any disappointment this may have caused. Thank you for your valuable feedback as it allows us to continuously improve on our product and service, as we always strive to meet our guest's expectations. Once again, thank you for your feedback. We do look forward to welcoming you back the next time you travel to Semarang. Regards, Merlin Manulang General Manager

A***a

10.0

/10

Reviewed 4 week(s) ago

Maximum service, complete food, close to everywhere, clean, complete facilities.

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Accommodation's Reply

07 Jul 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very happy to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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Lenna S.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff are friendly, cleanliness is maintained and the breakfast is very varied and there are stalls selling favorite foods in Semarang such as Koh Liem's asem-asem, Bu Pini's chicken rice, etc... and there is a sauna room, hot and cold pools besides the swimming pool... It was a very pleasant stay at Hotel Tentrem Semarang.

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1 people find it helpful

Accommodation's Reply

01 Jul 2025

Dear Mr./Mrs. Lenna S. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for taking the time to write this valuable review. We are very pleased to know that your experience was very memorable. It is an honor for us to be given the opportunity to provide the best service to you. Once again, thank you for the review. We look forward to meeting and welcoming you again at Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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Mustafa R.

Leisure

8.5

/10

Reviewed 4 week(s) ago

The hotel staff at the breakfast area were very helpful and pleasant.

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Accommodation's Reply

01 Jul 2025

Dear Mr./Mrs. Mustafa R. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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S***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

The hotel staff is very friendly. The hotel is very clean.

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Accommodation's Reply

18 Jun 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang and thank you for taking the time to write this valuable review. We are very pleased to know that your experience was very memorable. It is an honor for us to be given the opportunity to provide the best service to you. Once again, thank you for the review. We look forward to meeting and welcoming you again at Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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G***h

9.7

/10

Reviewed 7 week(s) ago

Hotel Tentrem is indeed the best if you go to Semarang again, I want to stay here again

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Accommodation's Reply

12 Jun 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very happy to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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Yunani S.

Staycation

9.4

/10

Reviewed 7 week(s) ago

Staying at Tentrem Hotel Semarang, comfortable, parking can be valley, partition with the city center, comfortable, fun, food in the restaurant is very varied and delicious, many choices for eating, comfortable rooms and comfortable beds, only the bathroom is a bit smelly because the drainage is not smooth and the towels are not fresh smell. Hopefully it can be better for a 5 star hotel. Thank you

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Accommodation's Reply

20 Jun 2025

Dear Mr./Mrs. Greece S. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang, and thank you for taking the time to share your experience with us. We are very pleased to know that your experience was very memorable, especially with our facilities, location, and food choices. We also appreciate the feedback you have provided regarding the condition of the bathroom and towels. We sincerely apologize for the inconvenience and disappointment you have experienced. This does not reflect the standard of service and quality that we strive for. We will immediately forward your feedback to the relevant team so that it can be followed up and improved for the comfort of our guests in the future. Once again, thank you for your review. We look forward to seeing you and your family again on another occasion. Sincerely, Merlin Manulang. General Manager

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Hartono

Leisure

10.0

/10

Reviewed 8 week(s) ago

Excellent. The staff are friendly, the room and hotel facilities are excellent. Just one note, the lobby staff should provide information on how to use the access card for the elevator.

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Accommodation's Reply

18 Jun 2025

Dear Mr./Mrs. Hartono. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang and thank you for taking the time to write this very valuable review. We are very pleased to know that your experience was very memorable. It is an honor for us to be given the opportunity to provide the best service to you. Thank you also for the input that you provided regarding the lobby officer who informed us about the use of elevator access. The input that you provided will be used as a note so that we can continue to improve our products and services and can always provide the best to all guests at Hotel Tentrem Semarang. Once again, thank you for the review given. We hope to meet and welcome you again at Hotel Tentrem Semarang. Respectfully, Merlin Manulang. General Manager

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Suprijatno

Leisure

8.5

/10

Reviewed 9 week(s) ago

near the city center, breakfast has many variations and is complete

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Accommodation's Reply

18 Jun 2025

Dear Mr./Mrs. Suprijatno. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang and thank you for taking the time to write this valuable review. We are very pleased to know that your experience was very memorable. It is an honor for us to be given the opportunity to provide the best service to you. Once again, thank you for the review. We look forward to meeting and welcoming you again at Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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Dicky K. P.

Leisure

10.0

/10

Reviewed 9 week(s) ago

One of the best 5 star hotels I have ever tried, the price per night is also relatively very ok for a 5 star hotel. The staffs are very helpful and very friendly, the rooms are very spacious, comfortable and classy, the breakfast is very delicious. Maybe the best hotel for now in Semarang.

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Accommodation's Reply

18 Jun 2025

Dear Mr./Mrs. Dicky to. P. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang and thank you for taking the time to write this very valuable review. We are very pleased to know that your experience was very memorable. It is an honor for us to be given the opportunity to provide the best service to you. Once again, thank you for the review. We hope to meet and welcome you again at Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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Y***y

Staycation

8.5

/10

Reviewed 10 week(s) ago

Clean room, indoor and outdoor play ground although not big but enough to make children happy, clean swimming pool and there are big pillows to play in the pool for children. Breakfast for children with height measurement is a bit uncomfortable because our child is only 5 years old but tall, although it turns out that his height is still within the normal size allowed to be able to have free breakfast. Overall we are comfortable staying here

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2 people find it helpful

Accommodation's Reply

18 Jun 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience review with us. We are very pleased to know that you and your family had a memorable experience during your stay, and enjoyed the facilities provided. We also greatly appreciate the input that you provided regarding the policy of measuring children's height for breakfast. We apologize if this has caused any inconvenience. Once again, thank you for the review. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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E***A

Staycation

10.0

/10

Reviewed 10 week(s) ago

The food is varied, delicious and I like it the most because there are traditional Semarang dishes. 🫠

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Accommodation's Reply

11 Jun 2025

Dear Sir/Madam. Warm greetings from Hotel Tentrem Semarang. Thank you for choosing Hotel Tentrem Semarang as your accommodation during your stay in Semarang and thank you for sharing your experience with us. We are very pleased to know that your experience was very memorable. It is an honor for us to be able to provide the best service. We look forward to welcoming you back to Hotel Tentrem Semarang. Sincerely, Merlin Manulang. General Manager

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