8.9
Very Good
From 962 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

8.8

Service and Facilites

8.9

People often mention about Nuanza Hotel and Convention Cikarang
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Taste (62)
Room Space (55)
Staff Friendliness (54)
Ambiance (54)
Hotel Area (53)
Accessibility (50)
Variety (49)
Bedroom (48)
Bathroom (46)
In-house Restaurant (41)
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Traveler Reviews Nuanza Hotel and Convention Cikarang

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40
Customer reviews
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel ambiance is truly there. Prepare cash for the deposit. It's very comfortable, with lots of aesthetic photo spots. The swimming pool is always clean because there are staff on standby. Friendly service in the restaurant area. Happy ❤️
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear about your wonderful experience, and we always ensure the comfort and cleanliness of your room. Thank you for your recommendation, and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management
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lia h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I always stay here when I need to in the Cibitung or Cikarang area. This hotel has clean, comfortable rooms, a good variety of breakfast options, and friendly service. The swimming pool is not that big.
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Accommodation's Reply
23 Jul 2025
Dear Iia h. Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear about your wonderful experience, and we always ensure the comfort and cleanliness of the room. Thank you for your recommendation, and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management
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Ririn S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Spacious, comfortable, clean hotel, friendly staff and fast service, delicious restaurant menu, lots of variety.
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Accommodation's Reply
09 Jul 2025
Dear Ririn S. We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
Ririn S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Good, friendly, fast service, spacious hotel, clean, comfortable, fragrant, the food has a variety of menus and is delicious. Keep up the quality😊
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Accommodation's Reply
09 Jul 2025
Dear Ririn S. We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
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Mommy Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
facility good food good service good hotel good
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Accommodation's Reply
09 Jul 2025
Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
Nona W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
friendly hotel staff.. facilities are ok. food is ok. comfortable atmosphere. overall, recommend. thanks
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Accommodation's Reply
03 Jul 2025
Dear Nona W We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
Ryan M. H. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
First time staying at Nuanza Hotel, and I immediately want to go back! ✅ Room: Super spacious and modern. The design is clean and elegant, making you feel very at home. The lighting is just right, the bed is soft, and all the facilities are complete. Suitable for staycations or business matters. 🏊‍♂️ Swimming pool: This is the best! The pool is clean and spacious, but what makes you fall in love the most is the hot water jacuzzi. It's really great for relaxing, especially in the afternoon or evening. It feels like a private spa! 🌟 Overall: The place is comfortable, the facilities are top, and the service is also friendly. Highly recommended for those looking for a quiet, modern place to stay, but still has a touch of luxury. Worth every penny! Conclusion: Nuanza is not an ordinary hotel. It's more than a place to stay - it's a place to forget about deadlines, and the outside world. Highly recommended for those who need to recharge their energy... and Instagram feed
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Accommodation's Reply
03 Jul 2025
Dear Ryan M.H.P. We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
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Fina A. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I really enjoyed staying here, I will come back to stay here again.
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Accommodation's Reply
03 Jul 2025
Dear Fina .A F. We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
C***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
a very enjoyable family staycation experience, lots of kids activities that can make the kids happy and joyful..
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+5
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
Nona W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
friendly and efficient hotel staff. good and complete facilities. food is ok. cleanliness is ok. very happy to stay and vacation here. next vacation staycation again. here..thanks ya.
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Accommodation's Reply
03 Jul 2025
Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
R***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly, very clean, great food.
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Accommodation's Reply
19 Jun 2025
Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management.
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R***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Request a greeting cake and it's free and soo yummy🥰
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Accommodation's Reply
19 Jun 2025
Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management.
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K***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable and pleasant, the area is quiet and strategic, the interior is nice and modern.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management.
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auliyaa s. i.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The most comfortable, have been here several times. The friendliest staff, the most champion cleanliness, varied food, lots of activities for children every weekend, there is a children's pool
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+3
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear auliyaa, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management
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T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Great facilities, excellent stay.
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Accommodation's Reply
10 Jun 2025
Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management
M***a
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
The rooms are comfortable, but there are many rules that limit activities in the hotel that use its facilities (fitness must wear fitness shoes, onsen must comply with the rules like in Japan, etc.).
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I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 11 week(s) ago
Minus: For guests who will stay, please provide 500 thousand cash for deposit, can use transfer but money back +/- 1 week. If you don't bring cash, you have to find an ATM outside the hotel. Access to the swimming pool is complicated, have to go up and down stairs, directions inside the hotel are not appropriate. Plus, the security guard & driver are nice. Apart from that, I will not come back here again.
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3 people find it helpful
Accommodation's Reply
18 May 2025
Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention, we appreciate you taking the time to share your experience with us. We apologize for the inconvenience you experienced during your stay, regarding the complimentary anniversary that was not followed up, the delay in replying to WhatsApp and regarding the pasta that was a bit dry at breakfast time. We have processed your input to the relevant team and it is our main concern to improve our services. As additional information for deposits, it is our company regulation to require guests to provide a deposit of IDR 500,000 per room and can use bank transfer or debit card but for refunds after 7-14 days after the next working day, unlike credit cards and cash which can be returned directly at check out. And regarding the directions to the hotel, we apologize for the inconvenience, your input will be forwarded to management so that it can be followed up. We always prioritize guest comfort and safety, your input is a reference for us to continue to improve our services. Thank you for taking your valuable time to help us make improvements. Please contact us directly at marcom@nuanzahotel. Com or WhatsApp (+62) 8111223020 if you are planning to visit us anytime soon, we will be happy to welcome you and personally arrange your stay with us. Thank you for your attention. Best regards, Management
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
It's really cool here.. comfortable, clean and spacious rooms. The food is also delicious and varied. Thanks Ka
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+5
3 people find it helpful
Accommodation's Reply
16 May 2025
Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management
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Y***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Recommended for a holiday not too far from Jakarta
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Accommodation's Reply
16 May 2025
Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management
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Wimma H.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
The view from the swimming pool is exciting, you can see the train whooshh passing by
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Accommodation's Reply
14 May 2025
"Dear Wimma H."Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management"
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Number of reviews per page
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