Overall Ratings & Reviews Hotel Gunung Mas Syariah Dieng

clean hotel, location in shopping center, friendly service, can check in at 12 if the room is empty

friendly staff, strategic and comfortable location

The price is worth it and the staff is friendly, only the hot water is not on.

Friendly service, parking ok, bathroom ok, smart tv + wifi ok.

Friendly hotel staff, clean and strategic cheap hotel.

I arrived at the hotel at 9 pm, when I arrived at the hotel, there was 1 male staff member who was very dirty. Immediately told to look at the room on the 2nd floor of the back building. The room was comfortable, but the warm water didn't turn on until morning (at 7 o'clock I asked the staff again) with a sullen face and a curt answer saying that the warm water had been on since last night. I've tried to fill 3 buckets, because I think positively if the water isn't hot yet and it's already nighttime. But the water isn't hot, imagine the cold air in Dieng. We couldn't shower or brush our teeth. Even for ablution, it's very cold. After completing the complaint, the hot water can be turned on 🥲 Should have checked first. Plus the sliding bathroom door to the side cannot be opened or closed. Only half open. Here there are no towels & soap and so on. That's not a big problem. But there is also no mat in front of the bathroom door huhu. Breakfast is good enough to fill your stomach before exploring the cold Dieng. Please pay more attention to the hotel staff in their service. Very different from hotels in other cities which are friendly.

Very good. Location in the city center with adequate facilities and friendly prices. Suitable for holidays with family and loved ones.

Kebersihan kamar dan kamar mandi perlu ditingkatkan, air panas gak ada/ gak ngalir padahal untuk dieng itu wajib ada air panas. TV hanya di lantai 2. Ada teh kopi air panas lumayan lah. Lokasi strategis dekat jalan raya. Karyawan dan penjaga tolong lebih ramah kepada tamu

Gak ada kamar mandinya dalam, parkir mobil sempit, air hangatnya kadang panas kadang enggak.

It's still early in the morning, there's no water at all :).

In terms of cleanliness, it is sufficient. Parking the vehicle is easy. There is free coffee and tea. And hotel employee communication is quite good. The hotel location is easy to find and reach because it is right on the edge of the main road. Easy to find our needs during our stay, such as food, drink, laundry and so on. There is only one thing missing and that is a very crucial thing, the hot water for bathing is not hot enough. Conditions in Dieng are very cold so we really need hot water sufficient for bathing. And that is very important in Dieng. Especially for me, where I come from is not a cold city. So I really need hot water for bathing.

There are no soap towels, there are lots of small animals too.

Pelayanan yang buruk apalagi dari bapak-bapak, mungkin sebagai penjaganya di tempat tersebut, air hangat mati, debit air kurang memadai.

Spacious parking, spacious rooms and comfortable beds.

Dirty stingy security guard e annoying receptionist and annoying.

Hotel dengan bangunan lama, tapi cukup nyaman sesuai dengan harga. Dapat breakfast nasi goreng, dan penjaga hotel sangat ramah. Lokasi hotel dekat ke semua area wisata di Dieng, jadi memudahkan transportasi. Yang harus ditingkatkan, kebersihan kamar, kasur, sprei, kamar mandi, sebab tampak tidak terlalu 'serius' betul-betul dibersihkan. Sprei juga kotor banyak noda-noda, lantai kotor terasa jika tidak memakai alas kaki apapun di kamar.

Does not match the description. There's no hot water. TV. Service is not friendly alias bitchy. Olympic foam mattress not springbed. The bathroom is not clean. Not recommended. I just ordered a homestay / hotel on the application, it doesn't have quality like this, it just makes it ugly.

Already rich in prison, if you can leave the hotel in the evening

All photos are fake, don't match the ones in the app.

In the description it says that the super economy has a TV with hot water, but nothing. When he complained, the answer was that he would add 50 thousand if he wanted a TV and hot water. If nothing is written nothing. Hopefully it can be wiser, don't lie to customers who have trusted this hotel.