Overall Ratings & Reviews Heritel Urban Hostel

It's good, but unfortunately the water is broken, so the hotel staff brought water to the room. Overall it's good.

Clean, comfortable, close to the old town.

good, comfortable and very friendly. AC, Water heater, wifi available. only torn towels need to be replaced.

Great strategic place for a holiday.

Location near the station. Easy to find food. Clean.

The place is nice, clean, fragrant, the AC is cold, I subscribe to staycation here every month.

The staff is very helpful, they also allow you to leave your luggage before checking in.

Clean so it makes it comfortable, only the cold water dispenser is lacking.

Nyaman dan tenang untuk istirahat.

The hotel is strategically located in Jakarta's Old Town, although the room is small, the staff is friendly, the room is clean, there is hot water. Okay for its class.

Nyaman banget staff nya ramah pokoknya the best deh. Ada refill air juga.

Bersih, nyaman penjaganya baik banget.

Hotelnya nyaman dengan harga yang relatif murah dekat dengan kota tua, bisa jalan kaki tapi saya mendapatkan handuk dan keset yang sudah bolong.

Very strategic place close to tourism spots, the first time when you enter the lobby is a very strong smell of cigarettes 😪. And also when you go to the room it smells a little like cigarettes. The linen and duvet and pillow case are a little dirty 😔 maybe in the future it can be improved for the hospitality. I like the bathroom, it's clean🤩😍 there's a water heater available 🤩. The staff is friendly and kind when we ask questions he gives appropriate answers. Even when carrying a suitcase up to the 2nd floor it's not bad 😅🤣. Close to places to eat. No need for deposits and a child policy because my child is over 11 years old and is subject to a charge of 100 thousand / night.

Nice hostel, friendly staff. Strategic location.

Small but clean room, nice warm shower. Friendly service, the hotel staff was very good at serving us karaoke even though we were the only guests. The air conditioner is quite cold even though it's a bit noisy. Even though the price is expensive for a hotel of this class, even though with prices above 300 thousand you should be able to get a nicer and bigger room, at least 2 or 3 stars. But considering the positive things above, I'm not too disappointed. If only the price could be between 200-250 thousand, we would not have thought long about subscribing to this hotel every week.

10 stars! The place is strategic, comfortable, clean, the building is new, very close to the Old City, recommended! I feel like coming back here sometime.

The building is new and clean, the location is very close to the old city tours. The car park area is on the side of the road, but quite safe because it is next to the police station. Getting to the location by private vehicle is a bit difficult, because there are many road closures around it. In the order application for 2 adults +1 child 17 years, but at the reception you still have to pay extra.

My sister just took a break at 7 pm, I wish we were in the same room as 4 of us. If it's 11 o'clock at night, my sister hasn't come home yet, it's okay to remember that you can only share a room with br2.

The place is very clean and comfortable. Normal air conditioning, normal clear TV. Affordable prices. The service is very friendly. Don't regret staying here. The location is also strategic. The only drawback is that there is no socket to charge the cellphone. If you want to charge your cellphone, use the TV channel cable. So you can't charge your cellphone while watching TV. But no problem in my opinion.