8.1
Very Good
From 62 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.5

Location

8.2

Service and Facilites

8.1

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Traveler Reviews Yen Chau Hotel

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40
Customer reviews
Hong N. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
The hotel does not have rooms ready for guests to check in. When checking in, rooms are assigned at the reception.
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Accommodation's Reply
10 May 2025
On behalf of Yen Chau Hotel, we sincerely apologize to you. Due to the mistake in the guest's name, the receptionist made a mistake. The hotel has kept a room for you when you made a booking.
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Hong N. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 week(s) ago
The hotel does not have rooms ready for guests to check in. When checking in, they are assigned rooms close to the reception.
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Nguyen N. S.
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8.8
/10
Reviewed 7 week(s) ago
The hotel is quite close to restaurants so it is convenient. Not far from Ba Temple so it is easy to go. There is a car park so it is very convenient.
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Pham T. T.
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9.1
/10
Reviewed 18 week(s) ago
Nice room, clean, haven't had breakfast yet so can't rate the food
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T***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 67 week(s) ago
thật sự thất vọng ,quá thất vọng,mình cũng hay ở khách sạn yên châu này vì sạch sẽ ,phòng đẹp ,nhưng thái độ nhân viên lễ tân thì cực kỳ tệ và thiếu chuyên nghiệp ,bạn lễ tân làm ca sáng ngày 8/3 ,
2 people find it helpful
Mubaraka J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
It ' s the hotel there it ' s very clean and smells good inside good beds and everything clean thanks 😊☺🙏🙌🤗😌😊🌟.
1 people find it helpful
TA DUONG G. K.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 72 week(s) ago
Phòng hôi mùi cống, bước vào đã nghe! Mong bên phía hotel khắc phục.
1 people find it helpful
NGUYEN N. T. V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Phòng nội thất đẹp. Có hơi mùi ẩm mốc 1 xíu nhưng không sao. Sạch sẽ ok.
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NGUYEN T. N. T.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 101 week(s) ago
Temporarily okay. Service quality is not very satisfied. Book a room for 4 adults, 2 double beds, only 2 free bottles of mineral water. Towels are a bit old, bed sheets are not very clean. In short, this period of residence is quite bad compared to the first period.
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1 people find it helpful
Trinh L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
New room, okay staff. There is a car park. But the toilet is a bit smelly (not too heavy), but the hotel needs repair. I live at 107.
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TRAN DUC THO
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6.3
/10
Reviewed 121 week(s) ago
Tôi và bạn bè có chuyến đi Châu Đốc ngày 18 &19 tháng 2 và có nghỉ ở Yên Châu 1 đêm. Vị trí khách sạn và phòng khách sạn khá tốt chỉ có điểm trừ là toilet có mùi nặng. Chỉ cần sử dụng và dội nước là toilet bốc mùi. Nếu khách sạn cải thiện nhà vệ sinh sạch sẽ, khách hàng sẽ cảm thấy dễ chịu khi đến nghỉ ngơi ở đây. Cảm ơn
4 people find it helpful
Accommodation's Reply
08 Mar 2023
The hotel thanks for your feedback and comments, will try to fix it to satisfy you, thank you.
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NGUYEN A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 122 week(s) ago
Room very clean and beautiful. lovely and enthusiastic staff. New hotel so very satisfied. If I come to Chau Doc I will come back here to stay.
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1 people find it helpful
Accommodation's Reply
08 Mar 2023
Yes, thank you, your satisfaction is the pleasure of the hotel, it is a pleasure to welcome you.
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Mai Q. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 136 week(s) ago
Khách sạn ồn ào. Nhà vệ sinh quá hôi. Điểm cộng duy nhất là nhân viên nhiệt tình.
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Nguyen T. T. T.
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8.5
/10
Reviewed 145 week(s) ago
Tôi rất hài lòng vì khách sạn mới, sạch sẽ , lễ tân thân thiện nhiệt tình ạ
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Nguyen T. M. D.
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8.8
/10
Reviewed 149 week(s) ago
khach san mới đẹp, sạch sẽ, bãi đậu xe rộng rãi
3 people find it helpful
Ho Nguyen A. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
Khách sạn sạch sẽ, thoáng. Có bãi đậu xe
2 people find it helpful
Homies G. S.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 156 week(s) ago
The toilet has a bad smell, so are the towels!
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3 people find it helpful
HOAN N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 161 week(s) ago
Hotel staff service polite , enthusiastic . There is a buffet in the morning, the food is just fine. The hotel is a bit empty. The bedroom has a musty smell. The headboard is full of dust. The mattress has ants & small bites that are very itchy. There are also three drill ants. Nose, every child is big. The room has no soundproofing, and everyone outside can hear it clearly, so it's impossible to sleep at night. Late at nearly 12 o'clock, a group of people were loudly knocking on the door of the room, but there was no security to remind. I stayed for 1 night, the next morning the toilet did not have hot water. Hope the hotel receives the above comments and improves
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3 people find it helpful
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Le Tien T.
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8.5
/10
Reviewed 167 week(s) ago
Newly built big and beautiful hotel. clean spacious rooms.
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2 people find it helpful
Hong T. D.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 170 week(s) ago
The hotel is in a convenient location with reasonable prices. All will be fine if the toilet doesn't smell bad. I checked in at nearly 5pm but the toilet floor was still wet & when I walked in, it was very smelly. If the staff cleaned the room more carefully, it would be better
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5 people find it helpful
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