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It's really bad to get a dirty room unit, the sheets and pillowcases don't seem to be replaced. In the bathroom there was still trash in the toothbrush wrapper. At that time I got a rate of 580 thousand, it was really right for a 300 thousand room too.

Parah banget sih dapet unit kamarnya kotor, sprei dan sarung bantal seperti ga diganti. Di kamar mandi masih ada sampah bungkus sikat gigi. Waktu itu dapet rate 580rb bener-bener hak layak kamar 300rb juga.

Very dirty and disgusting for a room to rent.

Sangat jorok dan menjijikan untuk kamar yang disewakan.

mohon maaf atas ketidaknyamanan bapak terhadap unit yg kami berikan , akan tetapi dari pihak bapak sendiri yang mengulur waktu pemesanan dari awalnya jam 4 sore ternyata datang datang kepada kami jam 2 malam , tanpa ada kabar , itu sebenernya hanya kotoran dari rak sepatu dan tempat sampah , sisa yg lainnya setelah kami cek tidak ada kotoran sama sekali , 
terima kasih ..

sorry for your inconvenience to the unit we provide, but from your own side who took the time to order from the beginning at 4 pm it turned out to come to us at 2 pm, without any news, it was actually just dirt from the shoe rack and trash can, the rest after we checked there was no dirt at all,
thank you ..


The room is dirty. Doesn't match the photo.

Dear Mr.Victor,

Terima aksih atas review Anda untuk akomodasi kami. Kami ingin menyampaikan permintaan maaf kepada Anda atas ketidaknyamanan yang Anda alami. Percayalah bahwa kamu telah mengambil langkah-langkah yang diperlukan untuk menjamin bahwa hal ini tidak akan terjadi kembali. Kami biasanya sudah membersihak semua unit , kami pastikan bahwa hal ini akan menjadi praktik/contoh yang kami lakukan untuk kunjungan Anda berikutnya.

Salam hangat,
Apartment Sentul Tower By Fata

Dear Mr.Victor,
Thank you for your review of our accommodation. We would like to apologize to you for the inconvenience you experienced. Trust that you have taken the necessary steps to ensure that this will not happen again. We usually have cleared all units, we make sure that this will be our practice/examples for your next visit.
Warm regards,
Apartment Sentul Tower By Fata


At first, he took the key at work. He said it was in tower A but it turned out to be in tower B even though the room was in tower A. Back and forth. Then it's so far away like in the photo even though it's 600 thousand. For example, the room in the application runs out. Yes, it's written unavailable, instead, it's thrown into ugly room A2 number 35. The sheets are bad, the room is dirty, really far from the photo.

Awal nya ngambil kunci di kerjain. Katanya di tower A tp ternyata di tower B padahal kamar di tower A. Bolak balik. Terus jauh banget kaya di foto padahal 600 ribu. Kalo misalkan kamar yang ada di aplikasi abis. Ya tulis unavailaible lah ini malah di lempar ke kamar jelek A2 nomer 35. Seprei nya jelek, kamar nya jorok, bener-bener jauh dari foto. 

Dear Mr. Muhammad,

Kami memohon maaf sebesar-besarnya atas pengalaman yang tidak mengenakkan ketika Anda menginap di akomodasi kami. Kamar yang di pesan biasanya merupakan kamar standart dan kami memohon maaf yang sebesar-besarnya kepada Anda. Kami menjamin bahwa kami mendengarkan masukan Anda di bagian ranjang, fasilitas lainnya. Kami juga menjamin bahwa kami akan melakukan segala yang kami bisa untuk memperbaiki hal-hal tersebut demi pengalaman menginap yang menyenangkan.

Terima kasih atas kunjungan Anda.

Salam hangat,
Apartment Sentul Tower byfata

Dear Mr. Muhammad,
We sincerely apologize for the unpleasant experience when you stayed at our accommodation. The rooms booked are usually standard rooms and we apologize profusely to you. We guarantee that we listen to your feedback on the bed, other amenities. We also guarantee that we will do everything we can to improve things for a pleasant stay.
Thank you for your visit.
Warm regards,
Apartment Sentul Tower byfata


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