8.3
Very Good
From 235 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

8.4

Location

8.4

Service and Facilites

8.4

People often mention about Grand Dian Hotel Pekalongan
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Staff Friendliness (16)
Bathroom (12)
Accessibility (11)
Bedroom (11)
Hotel Area (11)
Taste (11)
In-room Dining (10)
Variety (9)
Surroundings (8)
Distance to City Center (7)
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Traveler Reviews Grand Dian Hotel Pekalongan

Number of reviews per page
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40
Customer reviews
Chandra A.
icon-Business
Business
icon-origin-TRAVELOKA
7.1
/10
Reviewed 1 week(s) ago
1. The room's AC is not cold, the room feels very hot 2. The towels in the bathroom are very rough and uncomfortable to use The rest is very good
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Accommodation's Reply
05 Jun 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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S***t
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The swimming pool water is green, not very pleasant to look at.
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Accommodation's Reply
05 Jun 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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e***y
icon-origin-TRAVELOKA
6.1
/10
Reviewed 6 week(s) ago
Sorry to the hotel management, please fix the room facilities, especially the AC. It's not cold at all. Even moved rooms but it's still the same. Poor staff who got the complaints.
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1 people find it helpful
Jeconia O. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, friendly staff and clean.
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
comfortable, clean and friendly staff
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Accommodation's Reply
22 Apr 2025
Good morning. Warm greetings from Grand Dian Hotel Pekalongan. Thank you very much for choosing Grand Dian Hotel Pekalongan as your accommodation. Hopefully our facilities and services will never disappoint you and your family. If there are any shortcomings from us, you can contact our Receptionist directly. Thank you and we look forward to your arrival at our hotel.
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Nur A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, strategic location. Friendly receptionist service.
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1 people find it helpful
Accommodation's Reply
19 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service always, thanks 🤩
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Accommodation's Reply
19 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I have stayed for 3 days extend, the service is always good from the reception staff, restaurant and housekeeping are responsive. Thank you Grand-Dian 🤩
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Accommodation's Reply
19 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you Grand-Dian. For giving the best service, friendly staff, varied breakfast, clean lobby, spacious rooms. Hopefully it will be better 😉
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Accommodation's Reply
19 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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H***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
During Eid, I stayed at this hotel for 1 night, and that was forced because TRAVELOKA was unclear. I had booked and paid for another hotel but it was full, so in the end, from the Traveloka slot, this hotel was the only one available. Staff: not as friendly as a 3-star hotel Room: spacious, but lots of mosquitoes, the room is not soundproof. Facilities: the swimming pool water is a bit dirty, towels are not provided either. Location: far from Pekalongan city, noisy because it is near the train tracks, The hotel's aroma is not so good, it feels like a transit hotel. Please improve the quality of the hotel. Thank you.
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Accommodation's Reply
15 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Strategic location on Pantura road.
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Accommodation's Reply
15 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
time arrived at 3 o'clock room, check in given key 123, but when I got to the room I was surprised the room was still messy. gosh hahahaha went to the lobby again and was told to wait. finally changed to room 103. (understandably maybe Eid). hopefully in the future the coordination will be better
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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R***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 10 week(s) ago
When the sheets and blankets arrived they were dirty, as in the uploaded picture the floor of the room and bathroom were dirty
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Accommodation's Reply
15 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly hotel staff, comfortable & clean rooms. Strategic location on the edge of a major road.
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2 people find it helpful
Accommodation's Reply
04 Apr 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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N***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel is located on the main Pantura route so it is very easy to access, there is ample parking in the basement, the service is good, only the linen is a bit less clean.
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
Room is not clean. Sheets. Looks dirty.
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Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 16 week(s) ago
The staff did not note that the linen was very dirty, even though it was a new hotel, the linen was already that dirty
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2 people find it helpful
I***I
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Overall good and comfortable. Just waiting for hot water is too long, and there are pillows that are a bit smelly.
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1 people find it helpful
D***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The location is strategic on the north coast and there is ample parking.
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Y***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
There is no restaurant in the room, the room atmosphere is nice, neat and comfortable, but there are a lot of michats in the hotel so it's not very comfortable, if possible, organize it again for michat users, thank you very much, so other users will be comfortable
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Dear Our Lovely Customer, Warm Greetings from Grand Dian Hotel Pekalongan, Thank you for taking the time to give us a review. We are very proud to be the hotel of choice when you are in this city. We apologize if there is any service that is less than satisfactory and for the review given as an evaluation material for our hotel to be better in serving in the future. We await your return to enjoy more interesting experiences with us. Have a great day! Best Regards.
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Number of reviews per page
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