Overall Ratings & Reviews The Mong Village Resort & Spa

I stayed there for 2 nights on December 6/7/8, 2024. The price for two nights was 9.5 million and when the staff swiped the card, I don't know if it was intentional or not, it was 95 million. And now the resort won't refund me, giving many reasons not to refund. While it's not my fault. It's really too bad. They keep making appointments from one day to another, then giving all kinds of reasons, I texted and called but now they don't even bother to answer.

My deluxe double room had 2 single beds with a single mattress and a double sheet. That's all because the staff was honest and enthusiastic. We stayed for 3 days and 2 nights and had a full combo of rain, fog, and cold, so there's nothing more to say. Also, the breakfast was a bit limited compared to the room rate. The 2 breakfasts were almost unchanged and had few dishes.

Been here many times. The staff is very friendly and cute, the food is delicious and not expensive. But climbing the stairs is so tiring kkkkk but the view is very beautiful

The room was too small, dark and had mosquitoes, and the power went out 7-8 times during the night. The food was okay, but overall a stressful experience!!!

Friendly staff, nice hotel view but the facilities are a bit old and not very clean

Large resort, beautiful garden, lots of flowers, a bit far from the center, inconvenient dining, basic rooms, no refrigerator. Staff were friendly and enthusiastic

Đồ ăn sáng không đa dạng, phòng nhỏ xíu so với hình ảnh, ổ điện trong nhà vệ sinh bị chập do phòng ẩm vì thời tiết..Những yêu cầu đặc biệt trong booking không được thực hiện. Nói chung thất vọng so với số tiền bỏ ra..

Dep lam mng nhân viên vui ve buffe sang ngon nchug 100 diem

Amazing property with amazing view right from your own room balcony. A bit far from the center of the city but still less than 10 minutes by motorbikes. Restaurant is a bit slow during lunch time but worth to wait because of the view and the amazing taste. Will come back!

The room is okay, there is no TV, I asked to clean the room but it was not found. (I stayed 2 days and 2 nights and no one cleaned the room)

Room has a super nice view, friendly staff, super super satisfied 💝

Hotel cancelled my booking with reason of fully booked. Thanks for Traveloka negotiated. Hotel gave me a room with bad smell and the worst location. I requested to change. Again, they said cause I booked via traveloka, they already gave me the room with booking. Does hotel give different treatment with clients booking via Traveloka? I used to booked other hotel in Sapa via Traveloka and was treated very well and respect.

The service is good, the view is better than other places, all the staff are very attentive and friendly, the room is also clean, the breakfast is also delicious. It's so tiring going up and down the stairs 😂 I'll come back here again. 💯

The hotel has a beautiful view, the staff is very good in service attitude. But there is no TV, refrigerator and wardrobe

ที่พัก เงียบสงบ สวย บรรยากาศดี ห้องค่อนข้างเก่า น้ำไม่ อุ่น ใช่ครับ ไม่อุ่นเลย พนักงานอัธยาศัยดี แต่ น้อยมาก อาหารเช้าอร่อย

Hotelnya yang sangat memanjakan mata dengan pemandangan yang indah. Waktu terbaik ke sini adalah setelah musim dingin agar tidak berkabut dan tidak terlalu dingin. Kekuranganya adalah hotel. Ini banyak sekali tangga jadi tidak ramah untuk orang tua dan difabel serta kolam renang yang sedikit kurang bersih karena sedang ada pembangunan.

Phòng giống y hình. Nhân viên nhiệt tình thân thiện. Nói chuyện nhỏ nhẹ rất dễ thương. Phòng sạch sẽ view rất mê.

Pros:- Reception is v nice and friendly.- View is 10/10.- Outdoor pool is heated. Neutral:- Breakfast is decent, but ends early.- Property is not v accessible from city center. Cons:- Room (incl bedsheets) is a bit dusty.- Bed is a bit hard.