Overall Ratings & Reviews Morum City Hotel Chania

The property was new, modern and clean. The staff was very friendly and helpful. And Samantha shared her candy twice!!

Lovely stay with spacious rooms and balconies. Breakfast was superb with multiple choices. Location was perfect… a three minute walk two the old town walls. Plenty of shopping and tavernas right outside. Highly recommend the stay.

Great location, fantastic staff, lovely room. Request a room above the first floor if you’re a light sleeper.

Wonderful stay in Chania. This hotel has gone above and beyond with communicating with us about our stay. Thank you for all your help and a wonderful stay. 10/10 for staff. 10/10 hotel. We highly recommend this property.

The location was perfect for us. It was a 5 minute walk to Old Town and a 5 minute walk to the bus station. Breakfast was included with our stay, the buffet had both cold and hot food options. We had pizza in the dining area and it was very good, enough for 2 of us and prices were good. The staff were excellent, very helpful.

My fiancé and I had high expectations for our stay at Morum City Hotel Chania, and they were far rxce

Great place to stay in Chania, convenient location close to major city attractions within walkable distances. Good accommodation, spotlessly clean room with excellent housekeeping. Reception staff very friendly and helpful, special thanks to Maria and Samantha, you both are real gems who helped us to organise our trips to memorable places and guided through best restaurants in town. Breakfast is good but preferred little more variety with local dishes, but service is impeccable. Thanks all, will see you again in our next visit. Highly recommended to those visiting Chania.

Warm welcome on arrival; immaculately clean room (shame about the view from 310 and, I imagine 309 and 308 plus similar outlooks on 2nd and 4th floor) towards a workshop area) Some things just are as they are. Bed was very firm; linens very crisp and clean; towels huge and shower very powerful. Toiletries were citrus//olive oil/ honey based and lovely. Breakfast was excellent - freshly squeezed orange juice and home made granola were highlights and tea in a teapot! Access point to Old city of Chania was just a block away(supermarket on the corner). Bus station 2 blocks away. Location perfect for exploring. All staff were great, but Thalia and Samantha gave us recommendations to some of the best(and not expensive) restaurants to try. Our city break with a historical emphasis became a gastronomic adventure.

Staff here was amazing and helpful. Breakfast was also a fantastic addition :)

Everything was outstanding about this hotel except 1) you had to hold the shower head in one hand as there was no shower mount for above your head (hard to wash long hair) and 2) the tv remote was very finicky and the channel options were poor. Awesome terrace and comfortable bed. Great breakfast and very friendly staff.

This place was amazing. It’s centrally located to Old Town. Staff was super friendly, hospitable, and helpful. The continental breakfast was delicious. I could not sing higher praises for this hotel.

Very nice hotel that is very close to both the Venetian port and the Ktel bus terminal. The staff was very friendly and helpful. We were able to store our luggage while we toured around before moving on to our next destination. Breakfast was included and there was a nice variety of foods, all very tasty.

Was a lovely hotel, friendly staff, very clean, delicious breakfast and super close to the bus… my only complaint, and it’s a very minor one, was, the space between the foot of the bed and the wall was sooooo tight. To go from one side of the room to the bathroom, you almost had to turn sideways to pass the foot of the bed.

My friends and I really enjoyed our overnight stay!!! The staff was extremely friendly and your accommodations were exactly what we needed. Thank you for your services!!!

Small room but nice and clean. The only thing we did not like was very small balcony where there was no chair at all.

We could not have been happier with the wonderful staff at this hotel. They went out of theor way to help us with things like finding a laindromat, booking a car, booking a taxi and providing take away breakfast when.one of us had to leave early in the morning. The hotel is clean and well looked after. The breakfast was excelle t

The staff were very friendly, the room and hotel itself were very clean and well maintained

Great staff and facilities

Overall, a nice stay. The hotel was clean, newly renovated, and the staff was super friendly and helpful. Checked out at 6 am and they actually provided us with a take out breakfast!!

the best air conditioning system no noise from outside and inside staff was amusing