Overall Ratings & Reviews BookMe Hotel

Traveloka (16)
Other sources (6)
8.2
Very Good
From 16 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.5

Meal

8.0

Location

8.2

Service and Facilites

7.7

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Traveler Reviews BookMe Hotel

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20
40
Customer reviews
D***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
Stayed here because I was looking for something close to Legoland, but it turned out the location was not very kid-friendly, the staff was friendly but the hotel facilities were really lacking, the room was a bit smelly, sorry.
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Accommodation's Reply
20 Oct 2025
Thank you for sharing your experience and for choosing to stay with us. We truly appreciate your support and hope you were very satisfied with our service. We look forward to welcoming you again in the future. Sincerely, Bookme Hotel Management
r***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 37 week(s) ago
As for the place, it's okay. The elevator smells of cigarettes and a musty smell. As for the room, the mattress is not comfortable. The bed has to be rushed because there are lots of small sands. The room is not very clean. If it's for transit or staying for 1 night, it's okay. But more than that, no recommend 🙏
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing to stay at our hotel. We extend our sincerest apologies that the level of service you received did not meet your expectations. Please be assured that your feedback is taken seriously, and we are committed to making continuous improvements to enhance the quality of our services and guest experience. We truly appreciate your support and hope to have the opportunity to serve you better in the future. Sincerely, Bookme Hotel Management
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Ali A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.8
/10
Reviewed 44 week(s) ago
OK with price. So many items are not good. Side table was broken. Shop and shampoo in the bathroom was just put in the water bottle.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing to stay at our hotel. We extend our sincerest apologies that the level of service you received did not meet your expectations. Please be assured that your feedback is taken seriously, and we are committed to making continuous improvements to enhance the quality of our services and guest experience. We truly appreciate your support and hope to have the opportunity to serve you better in the future. Sincerely, Bookme Hotel Management
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 57 week(s) ago
I stayed for 2 days and my room was not clean and rubbish was not cleared as well.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience and for choosing to stay at our hotel. We extend our sincerest apologies that the level of service you received did not meet your expectations. Please be assured that your feedback is taken seriously, and we are committed to making continuous improvements to enhance the quality of our services and guest experience. We truly appreciate your support and hope to have the opportunity to serve you better in the future. Sincerely, Bookme Hotel Management
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 76 week(s) ago
There is a lot that needs to be updated, the rooms have a bit of a musty smell and the elevator smells really musty, there is paint work being done, so the corridor is a bit dirty, for the price it's appropriate, lots of food is sold in the surrounding area.
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T***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 76 week(s) ago
The staff was very prompt in giving us a new room when we requested, as there was an issue with the room.
1 people find it helpful
Accommodation's Reply
11 Jul 2024
Greetings from BookMe Hotel! Thank you for choosing our hotel as a place to stay and leaving feedback. Hope to see you again here
Essy L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 79 week(s) ago
Friendly staff, can leave suitcases. Near the mall, for Muslims it is not suitable for looking for food (usually Chinese food).
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Yuli F. A. U.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 123 week(s) ago
Hotelnya nyaman dan bersih, kamar yang buat familynya besar, cocok buat yang bawa anak dan dekat kalau mau ke Legoland dan yang mau lanjut ke Singapura
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Azila
icon-origin-TRAVELOKA
8.2
/10
Reviewed 126 week(s) ago
For a place to sleep a night is okay. But to look for Halal food is quite difficult to find one.
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Roy N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 128 week(s) ago
It was very pleasant to stay with the family, the rooms were cleaned every day and we were very satisfied with the cleanliness of the rooms, thank you to Faisal (the housekeeper. I hope the name is correct), the friendliness of the staff too. If you go to Johor Bahru again, you will definitely stay at the book me hotel. Keep it up, success for booking me a hotel.
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susannah c.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 128 week(s) ago
Nice and affordable hotel. The staffs are friendly. There are malls and street food nearby.
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