clean room, airy, good service, will continue to stay if there is a chance.

Friendly staff, great room

The staff is quite ok. Check in is quick. The room is quite small but has basic amenities.

The room is not very clean, but it's okay.

Okie, okay, there are 3 receptionists in total, including the one (a rather big guy) who works the morning shift when handing over the room and a small guy who works the evening shift, both of whom are very nice, always greeting guests when they enter and exit the hotel. Only the other guy is not very friendly (met him when checking out at 10pm on August 10), probably because he didn't have a tip or something. In addition, the hotel has an old man who helps carry guests' luggage from the hotel to the street. Clean rooms, quite attentive Overall, you should choose the superior queen room so that the room is not too cramped, the view is more open and it is only less than 100k more expensive than the other room type (relatively cramped). Overall, 4.9 stars / 5 stars.

The hotel advertised an area of 17m2 but the actual room was less than 10m2. The room was quite stuffy and cramped. The hotel was quite old and had an unpleasant smell. It only fit a 2m2 bed and 50cm to move around. The width including the toilet and the cabinet was about 4m2, the area was about 8-10m2. The product was not as described. When discussing, I met a very unpleasant male receptionist and the service attitude was very bad. When I asked to meet the owner and made a fuss, he promised to pay but did not pay the exact amount of the booking, threatening the customer because he knew I was from far away. I had to use my phone to record it to get it resolved. I got more than the money back but I was too scared so I just accepted it and moved to another hotel.

Nice room, clean, comfortable, convenient location, extremely customer support.

Enthusiastic staff, support early check-in, leave luggage after check-out. Easy to move location, small room but I live alone so it's ok

The room is ok, suitable for the price. Clean, because the hotel didn't have any rooms yet, the staff upgraded to a room for 3 people, the process was also quick, but the soundproofing is not good, a bit noisy

Same price, big or small room, good or bad room are different. 4th floor is better than 2nd floor, can stay for 1 night

The room was ok, no one bothered me. The receptionist was ok and very supportive. The room was comfortable, small but had big airy windows, good location, wide, clean and airy street. Cheap, next time I go to Saigon I will book to stay again.

Hotel staff friendly and enthusiastic, support early check-in, clean room, fully equipped

friendly and enthusiastic staff

The staff is very friendly to guests. Will come back when I have the chance.

The male receptionist was not well-trained to address my concern when I questioned how would they handle personal information. He indeed was so insecure and was ready to go on an argument with me to protect the hotel's “reputation” as if I was accusing them of wrongdoings. He was like “if you don't trust us then you should leave”.

The staff are very friendly and enthusiastic, very satisfied.

Location near sb convenient for travel... Enthusiastic service. Suitable for the price range

nice location, convenient, room is quite clean, the best thing is the service attitude of the staff of this hotel

Checkout said the blanket stuffing is missing???? WTF did you put it in when you cleaned the room? What would I need the blanket stuffing for?

central location, friendly staff, close to airport and many places to eat, clean room