The reception was very unapologetic and rude about a hiccup in my reservations and basically told me in the rudest way possible that I should book some where else. Long story, I cancelled 1 out of 3 rooms due to a unforseen circumstance. When I checked in, the receptionist told me that my party of 5 would not be accommodated due to booking 2 rooms with 2 beds. We were forced to book an additional room for one night and then were told that the extra person had to check out the next day. We understand that the hotel has their policies but how the situation was handled was less than ideal and with very little compassion.
Objectively speaking, rooms were very small and the bathroom shower stalls need to be fixed. My family noticed that the shower doors were broken yet still functional and one of the showers had a bad leak.
The only compliment they had was that room service was very quick and friendly.
Would not be staying here again.