Staff is very good. Mercedes and all the staff are great and very helpful. They could just focus more on the cleanness of the rooms.

What I liked was that it was near the market and I dislike for not having hot water . In a temperature of the area (very cold) not having hat water in the shower is major.

We enjoyed our stay. Staff was great. Beds were comfortable. Breakfast was good.

everything perfect i ll back soon ...lovely staff...

Good place for families with children. It is a little deceiving from the outside, a single non-descript entrance. Once inside there's a comfortable setting with a warm and helpful reception. Not a fancy place but importance was placed on where it counts the most.

Very good stay. Rooms were clean. The breakfast was ok not much variety

We were made to feel welcome from the first moment we arrived, well actually before we arrived as they arranged for a pick up from the airport. They have excellent knowledge of the Cisco and surrounding area and suggested activities for us to enjoy (both free and to pay for). They were able to act as a tour operator for many tours available , we had already pre-arranged these but would have no hesitation to recommend that any other visitor take up their offers.

Liked the breakfasts here - (good) coffee, eggs, fresh juice. The staff were always lovely. Nice outdoor courtyard, rooms were comfortable and the showers were hot and strong in both rooms we stayed in. The main negative for us was the lack of wifi. We had no wifi for our first 3 days, ended up asking to change rooms so had it for the next 2 days, then had none for 2 days again. We were always told someone was coming to fix it but this seemed to take forever. Ok location not too far from the centre. It wasn't perfect but really, it was great value for money and if you're not too fussy about wifi then its a highly recommended stay.

Absolutely amazing, will definitely stay again. Super clean, super nice staff. For $20 a night I got a whole mini apartment complete with stove, pots, fridge, and private bathroom. Love it. Neighborhood isn't anything special but it's not too far of a walk to more restaurants and tourist areas.

Great time- very accommodating. Must pay cash, Soles or USD no credit. Always willing to work with our needs- late check ins, baggage hold, extra person. A 20-30 minute walk to the main plaza, so a little out of the way, but we did not mind.

This is the best value you can get in Cusco but there is a confusion that hotel will ask you to pay there. To my understanding, I have paid through Expedia but I will find out later that I have been double charged or not

Nice Hotel, Owner Mercedes is a nice lady. She arranged our Machu Pichu tour for a decent price. Hotel is in good location. Our room was a bit dirty with broken walls. Overall, nice hotel

Exceedingly friendly helpful owner and staff, who went out of their way to make us welcome. They also gave assistance with arranging taxis and other transportation at very reasonable rates.

The place is clean with nice staff but chilly and didnt get hot water in shower, more of a low cost hostal then anything.

They helped us a lot, wifi was not working at Nina Room but they alowed me to use their computer, Mercedes coordinated my tours and went beyond to make us feel at home.

Just as many describe, the room and property were clean and relatively quiet. You get a clean room and bathroom at a very inexpensive price. Please note, there are no "extras", as you would expect in a traditional hotel chain. You get a nice room, nice bed(s), bathroom, towel, and soap. BYO hairdryer, shampoo, etc. "Mama" was very gracious and accommodated us, as well as possible. We had chosen this place because we were arriving back in Cuzco late evening and flying out at 5:30am the following morning. Spending $150 for 6 hours of accommodations didn't seem frugal. The hotel was a mile from the airport and met basic needs. This place is an excellent choice for someone on a tight budget, who just needs some basic accommodations. Note: It did take a little hunting to find the place at night. Even local transportation had a little difficulty finding the place. Fortunately, Google maps did a fair job of pinpointing the location.

the staff is very friendly, and mama the owner is a special lady. i would stay there again.

We had a very warm welcome with a cup of coca tea. The room was big, but not too clean. We didn't dare to take a shower (too many hairs there). The breakfast was basic (another hair in my scrambled egg), but I guess it's ok just for spending a night in order to get some rest before further journey.

Rooms offer amenities like cooking and refrigerator but could be repainted and remove waters spotting.

The staff was quite nice and the rooms were okay. They were quite dusty and the showers were sad. However, for Cuzco...it was okay. The price seemed a little high for the property, but wasn't bad. The neighborhood is out of the main area, so not really convenient for sightseeing. It is also difficult to find, initially. There is NO signage, except a small placard on the door. Don't expect too much, and you won't be disappointed. Humble, but okay.