Super friendly staff, super clean

I really like this hotel and I hope the manager sees this and takes it into account. I’ve stayed here at least four times, and each time there has been an issue with the room. It has leaked when it rained, the bathroom mirror light didn’t work, there were bugs in the room, or there was mold in the bathroom. There’s a lot to love about this place. The grounds are always spotless. The lawn is beautifully maintained, and the pool is consistently clean. The rooms are actually nice minus the things I mentioned. The food is excellent, and the staff are very kind. But they need to do a better job keeping up with the rooms. If maintenance doesn’t improve, the overall quality will start to decline.

The staff was nice, clean pool, people at the restaurant very nice, clean rooms

Não houve o serviço de drink pelo fato de ser gol

Excellent

Can't say anything negative. A local told me the hotel is only a few years old and is best property in downtown Punta Cana. Bars, dining, shopping all minutes by foot.

Wonderful experience to mostly to rest for a few days, beautiful areas, and perfect to know around downtown, definitely going back soon.

The service was outstanding. Rooms were exceptionally clean. Staff were courteous. Overall it was amazing.

Great hotel. Clean, spacious, excellent food, and service. Great pool and very safe area with several shopping and dining spots within walking distance. A few issues with room. A couple lights and plugs didn’t work. The bathroom door doesn’t provide any privacy. The shower let’s water out onto the floor.

Love the staff from the front desk to the bar all amazing

The property is very clean and the staff and services are excellent

Clean room

Pleasant and quiet location with convenient parking. However, one major drawback is the centrally controlled air conditioning system. The thermostat is capped at 24°C, which feels uncomfortably warm in hot and humid conditions. This limitation significantly affects overall comfort in the room

Safety was my first impression

Great location …

Everything

Excellent stay!

Loved the AC Hotel, it was a very quiet and modern Hotel. The lobby is gorgeous and I loved the location very close to several amenities

Absolutely loved it, Maria at the front desk and Ruth from the bar area, oh I can’t forget the tall gentleman at the front desk he was Awesome. Funny part is the staff was so affable, I met a Haitian guy named Ben, he was super cool and the place was extremely clean.

This hotel is really good for business trips. The staff is excellent always smiling and ready to help.