I was in the room located at the very top of the building and it was nice to be the only one on that floor. However, it is a very steep staircase and if it were an older person they would have some difficulty climbing up the stairs. The room was very nice and very spacious. The bed, bathroom and mattress were very nice. The hotel does not serve any food and even though the reception staff has a coffee machine in their area I found that they did not really offer any coffee to me. I asked for coffee and was given a cold cup of coffee and there was not way to warm it up. They reception staff is okay but not really so friendly. I also didn't like that that they play music a bit too loud and geared to very young people. I don't particularly care to listen to rap or reggeton when I come in to my hotel. The location is great and walking distance to all the sites. San Miguel de Allende is amazing!!!!